Carelo

Carelo

Myfinity Ltd
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About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

About

Unique IQ is award-winning home care management software for domiciliary, supported living, live-in, complex and reablement care providers. We bring rostering, care planning, eMAR, visit verification, finance and reporting together in one platform, so office teams spend less time on admin and more time supporting the people in their care. Carers get an easy mobile app with offline working, and managers get real-time visibility and audit-ready records. Built-in AI helps providers co-author care plans and flag risks in visit notes before they escalate. Genuine two-way messaging keeps offices and carers connected, and Defined Access Rights give multi-branch groups precise control over who sees what. When you call us, you speak to a real person. We are your care technology partner, not just a supplier.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Audience

Home care providers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Company Information

Unique IQ
Founded: 2006
www.uniqueiq.co.uk

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)
Carelo

Carelo

Myfinity Ltd
Access Care Planning

Access Care Planning

Access Group
Access Care Planning

Access Care Planning

Access Group

Categories

Home Care Supported

Categories

Home Care Supported
Home Health Care Supported

Integrations

No info available.

Integrations

No info available.
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