CardinaCaldera Labs
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Related Products
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About
Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.
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About
Contentsquare's digital experience analytics cloud helps companies understand hidden customer behaviors, and use those insights to drive more successful experiences. Conventional web analytics don't give you the full picture. Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher. We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app. Contentsquare automatically surfaces your biggest opportunities and issues. It's like having your own team of analysts to crunch your data and feed you a smarter to-do list. Quantify the biggest UX issues that are costing you online customers, and prioritize what matters most. Watch the exact sessions leading to errors and friction. Surface and prioritize errors by revenue impact.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution
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Audience
Ecommerce, Marketing, Product, Analytics, Operations
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$69 per month
Free Version
Not Supported
Free Trial
Supported
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PricingContact sales
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCaldera Labs
United States
cardina.com
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Company InformationContentsquare
Founded: 2012
United States
contentsquare.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
Session Replay Features
Eye Tracking
Not Supported
Form Analytics
Not Supported
Heatmaps
Supported
Mouse Tracking
Supported
Optimization Tools
Not Supported
Session Recording
Supported
Surveys
Not Supported
User Experience Analysis
Supported
User Feedback
Not Supported
Visitor Segmentation
Not Supported
Heatmap Features
Behavioral Mapping
Supported
Dashboard
Supported
Dynamic Maps
Supported
Element Analytics
Supported
Embeddable Maps
Supported
For Sales
Supported
For Science
Supported
Radial Mapping
Supported
Territorial Mapping
Supported
Website Analytics
Supported
Usability Testing Features
A/B Testing
Not Supported
Annotations
Not Supported
Audience Targeting
Supported
Heatmaps
Supported
Impression Testing
Not Supported
Mobile Testing
Supported
Moderated Usability Testing
Not Supported
Prototype Testing
Not Supported
Quantitative Metrics
Not Supported
Remote User Testing
Not Supported
Reporting / Analytics
Supported
Surveys and Feeback
Not Supported
Video Recording / Transcription
Supported
Web Analytics Features
Campaign Management
Supported
Conversion Tracking
Supported
Form Analytics
Supported
Goal Tracking
Supported
Keyword Tracking
Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
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Integrations
Salesforce
Supported
AB Tasty
Not Supported
Adobe Experience Cloud
Not Supported
Adobe Experience Manager
Not Supported
Adobe Target
Not Supported
Apptentive
Not Supported
Campaigner
Not Supported
Canopy
Not Supported
Demandbase
Not Supported
Google Cloud Platform
Supported
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Integrations
Salesforce
Supported
AB Tasty
Supported
Adobe Experience Cloud
Supported
Adobe Experience Manager
Supported
Adobe Target
Supported
Apptentive
Supported
Campaigner
Supported
Canopy
Supported
Demandbase
Supported
Google Cloud Platform
Not Supported
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