Callroute vs. Evolve IP Comparison


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About Integrate Microsoft Teams Phone with any platform. Connect your voice services to Microsoft Teams within minutes with our one-click integration. No infrastructure or deep technical skills required. Automatically assign Direct Routing, Microsoft Calling Plans, or Operator Connect phone numbers to users based on provisioning rules.	About Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Practice Leads / Managers; Alliance Managers / Directors; Partner Managers; Product Owners	Audience Businesses who want a cloud phone system
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Callroute United Kingdom www.callroute.com	Company Information Evolve IP Founded: 2011 United States www.evolveip.net
Alternatives Operator Connect for Microsoft Teams Intrado	Alternatives AVOXI
CallTower	GigTel
Wavetel Wavetel Business LTD	IronOrbit
Voiceworks	Nextiva
Yodel.io YodelTalk View All	ULTATEL View All
Categories Unified Communications Supported User Provisioning and Governance Supported	Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Contact Center as a Service (CCaaS) Supported Desktop as a Service (DaaS) Supported UCaaS Supported Unified Communications Supported Virtual Desktop (VDI) Supported
Unified Communications Features Audio / Video Conferencing Not Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Not Supported Fax Management Not Supported File Sharing Not Supported Mobile Access Not Supported Multi-User Collaboration Not Supported Voice Mail Supported Show More Features User Provisioning and Governance Features Access Governance Not Supported Access Verification Workflow Not Supported Audits / Reports Not Supported Automatic Provisioning / Deprovisioning Supported Delegated Access Authorization Not Supported Identity Synchronization Not Supported Lifecycle Management Not Supported Multi-Factor Authentication (MFA) Not Supported Password Management Not Supported Policy Enforcement Not Supported Single Sign-On (SSO) Not Supported User Self-Service Not Supported	Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported
Integrations Microsoft Teams Supported Act! Not Supported GoldMine CRM Not Supported Google Contacts Not Supported Microsoft 365 Not Supported NetSuite Not Supported Sage CRM Not Supported Salesforce Not Supported Sugar Sell Not Supported Verint Workforce Engagement Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration	Integrations Microsoft Teams Supported Act! Supported GoldMine CRM Supported Google Contacts Supported Microsoft 365 Supported NetSuite Supported Sage CRM Supported Salesforce Supported Sugar Sell Supported Verint Workforce Engagement Supported Zendesk Supported Show More Integrations View All 11 Integrations
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