Oreka TR

Oreka TR

OrecX
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About

Callnote lets you record Skype, Google Hangouts, Google Meet, Viber, FaceTime and Facebook messenger conversations, as well as meetings on GoToMeeting, Zoom and Cisco Webex. That’s not the half of it. You can record audio and video separately, or in HD for top-notch production. Callnote records multiple audio tracks, you may find these files in the directory. Start recording automatically, so you’ll never miss a moment of a podcast or important job interview. Or use record and stop buttons for more control (Option is set in “Recording Options” tab.) You can also pause and restart on the fly. Want to get chatty? Callnote will record your one-on-one chats as text. Whether it’s education, business or pleasure, you can record and much more with Callnote. Callnote is the leading video call recorder that gives you the power to polish your clips with a complete set of editing tools. Highlight your content with eye-catching graphics.

About

OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone who wants to record record Skype, Google Hangouts, Google Meet, Viber, FaceTime and Facebook messenger conversations, as well as meetings on GoToMeeting, Zoom and Webex

Audience

Contact centers, enterprises, service providers, cloud service providers, and financial services organizations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95 per year
Free Version Supported
Free Trial Supported

Pricing

Flexible licensing
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Callnote is professional audio video call recording and editing software. The videos are helpful in internal presentation, marketing videos and market research. It can be share automatically through emails or also can be saved in Dropbox account or Google Drive. Maintains a record for future purpose. Automatically generate subtitles. Awesome tool.

Cons

  • There is nothing to dislike honestly great software for everyone like journalist, podcaster, blogger etc.

Pros & Cons from Real Users

Pros

  • Ease of configuration, accurate documentation, out of the box support for SIPREC, easy provisioning process & good support.

Cons

  • Minor issue locating the correct SIPRC configuration to match SBC setup.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Callnote
Founded: 1993
United States
callnote.net

Company Information

OrecX
Founded: 2006
United States
www.orecx.com

Alternatives

Alternatives

CTM

CTM

CallTrackingMetrics
VRS Recording System

VRS Recording System

NCH Software
Abyssmedia MCRS

Abyssmedia MCRS

Abyssmedia
iEasyRecorder for Mac

iEasyRecorder for Mac

321Soft Studio
Tollring

Tollring

Amity Solutions

Categories

Audio Recording Supported
Call Recording Supported

Categories

Call Recording Supported
Call Tracking Supported
Customer Service Supported
Speech Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Not Supported
On-Demand Recording Not Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Supported
Video Call Recording Supported

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Supported
Video Call Recording Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Not Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Speech Analytics Features

Automatic Transcription Not Supported
Call Center Management Not Supported
Call Recording Supported
Customer Experience Management Not Supported
Data Security Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Self-Service Search Not Supported
Sentiment Analysis Not Supported
Surveys & Feedback Not Supported

Integrations

Allworx Verge Not Supported
AudioCodes Software-Defined Voice Network Not Supported
Cisco Webex Supported
Evernote Supported
Facebook Supported
Facebook Messenger Supported
FreePBX Not Supported
GoTo Meeting Supported
Google Drive Supported
LiveVox Not Supported
MiVoice Business Not Supported
Microsoft OneDrive Supported
Q-Suite Not Supported
Skype Supported
Topbox Not Supported
YouTube Supported
Zoom Supported
Zoom Webinars Supported

Integrations

Allworx Verge Supported
AudioCodes Software-Defined Voice Network Supported
Cisco Webex Not Supported
Evernote Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
FreePBX Supported
GoTo Meeting Not Supported
Google Drive Not Supported
LiveVox Supported
MiVoice Business Supported
Microsoft OneDrive Not Supported
Q-Suite Supported
Skype Not Supported
Topbox Supported
YouTube Not Supported
Zoom Not Supported
Zoom Webinars Not Supported
Claim Callnote and update features and information
Claim Callnote and update features and information
Claim Oreka TR and update features and information
Claim Oreka TR and update features and information