PBXMate

PBXMate

SoliCall
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+

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About

Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them.

About

PBXMate is targeted for providers of conferencing solutions, developers and operators of VoIP solutions and organization looking to cancel echo and noise in their phone calls. PBXMate is a software product and can be used without making any change to the hardware. PBXMate is equipped with advance noise reduction and server-side echo cancellation algorithms. PBXMate also monitors the quality of the network and provides real-time visual alerts when quality drops in any of the calls. SoliCall’s PBXMate can be easily integrated in any network that has an interface to the common SIP standard. With PBXMate’s plug-and-play technology you can start cleaning calls within few minutes without changing your hardware. PBXMate displays real-time statistics on calls in progress and aggregated statistics on all the calls that were processed. You can use this information to appreciate the improvement provided by PBXMate and also to gain control and insight on call quality parameters.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses requiring a tool to ensure their calls are not flagged as spam or scam

Audience

Companies seeking an echo cancellation and noise reduction for telephony solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$64/month per user
Standard plans come with 10 numbers for $64 monthly per user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Great insight into our phone numbers and the white glove service has saved us a lot of time and helped clean up our Caller ID for our phone numbers.
  • Improving my Caller ID reputation has been a game changer for my outreach. My calls are now recognized more often, and people feel more comfortable answering. It’s helped build trust right from the first ring and boosted my overall response rate. I’d definitely recommend it to anyone looking to improve their call performance.

Cons

  • Some items kept getting flagged so we need to continue to work with them to figure out how to prevent this.
  • Caller ID reputation has worked really well for me overall, with very few downsides. The only minor drawback is that it can take a little time to see full results, but once it’s established, the benefits far outweigh that. Overall, it’s been a smooth and worthwhile experience.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Caller ID Reputation
Founded: 2018
United States
calleridreputation.com

Company Information

SoliCall
Founded: 2006
Israel
solicall.com/pbxmate/

Alternatives

Alternatives

SoliCall Pro

SoliCall Pro

SoliCall
Bria

Bria

CounterPath

Categories

Call Center Supported
Sales Supported
Sales Enablement Supported
Telemarketing Supported
Telephony Supported

Categories

Call Center Supported
Telephony Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

No info available.

Integrations

No info available.
Claim Caller ID Reputation and update features and information
Claim Caller ID Reputation and update features and information
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Claim PBXMate and update features and information