Callbell vs. Sellio Comparison


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About Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.	About Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and sales teams in need of a tool to sell and support their customers on WhatsApp	Audience Startups, SaaS companies, web hosting providers, e-commerce businesses, agencies, and small to mid-sized businesses looking for AI-powered customer support, live chat, ticket management, and team collaboration.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15 per month Free Version Supported Free Trial Supported	Pricing $0/month The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity. Cons Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Callbell Founded: 2018 France www.callbell.eu/en/	Company Information Sellio Founded: 2026 Morocco sellio.chat/
Alternatives Trengo	Alternatives CustomerEagle RSG Digital
Whaticket	Ultimo Bots
AsisteClick	Botias
B2Chat	KonnectBot
Lemur Live Chat Lemur View All	Embed-bot Musbahdev Software Services View All
Categories Live Chat Supported	Categories AI Customer Support Agents Supported Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported
Integrations Instagram Supported WhatsApp Supported Booked it Supported Discord Not Supported Facebook Supported Facebook Messenger Not Supported Model Context Protocol (MCP) Not Supported Notion Not Supported Shopify Not Supported Slack Not Supported Squarespace Not Supported Telegram Not Supported Twilio Not Supported Wix Not Supported WordPress Not Supported Show More Integrations View All 4 Integrations	Integrations Instagram Supported WhatsApp Supported Booked it Not Supported Discord Supported Facebook Not Supported Facebook Messenger Supported Model Context Protocol (MCP) Supported Notion Supported Shopify Supported Slack Supported Squarespace Supported Telegram Supported Twilio Supported Wix Supported WordPress Supported Show More Integrations View All 13 Integrations
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