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Related Products
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Callbell:
About
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.
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SaleSmartly:
About
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.
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Callbell:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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SaleSmartly:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Callbell:
Audience
Companies and sales teams in need of a tool to sell and support their customers on WhatsApp
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SaleSmartly:
Audience
Ecommerce brands, SMBs, and customer support or sales teams wanting a tool to unify communications, automate repetitive tasks, improve response times, and get insight into cross-channel customer behavior
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Callbell:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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SaleSmartly:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Callbell:
API
Offers API
Not Supported
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SaleSmartly:
API
Offers API
Supported
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Callbell:
Screenshots and Videos |
SaleSmartly:
Screenshots and Videos |
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Callbell:
Pricing
$15 per month
Free Version
Supported
Free Trial
Supported
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SaleSmartly:
Pricing
$12.72 per month
Free Version
Supported
Free Trial
Not Supported
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Callbell:
Reviews/
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SaleSmartly:
Reviews/
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Callbell:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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SaleSmartly:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Callbell:
Company InformationCallbell
Founded: 2018
France
www.callbell.eu/en/
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SaleSmartly:
Company InformationSaleSmartly
United States
www.salesmartly.com
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Callbell:
Alternatives |
SaleSmartly:
Alternatives |
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SaleSmartly:
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SaleSmartly: | |||||
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SaleSmartly:
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Callbell:
Categories |
SaleSmartly:
Categories |
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Callbell:
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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Callbell:
Integrations
Instagram
Supported
WhatsApp
Supported
Booked it
Supported
Facebook
Supported
Facebook Messenger
Not Supported
LINE
Not Supported
Meta AI
Not Supported
PartnerShare
Not Supported
Telegram
Not Supported
TikTok
Not Supported
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SaleSmartly:
Integrations
Instagram
Supported
WhatsApp
Supported
Booked it
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
LINE
Supported
Meta AI
Supported
PartnerShare
Supported
Telegram
Supported
TikTok
Supported
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Callbell:
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SaleSmartly:
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