Callbell SaleSmartly

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Callbell:

About

Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.
SaleSmartly:

About

SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.
Callbell:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SaleSmartly:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Callbell:

Audience

Companies and sales teams in need of a tool to sell and support their customers on WhatsApp
SaleSmartly:

Audience

Ecommerce brands, SMBs, and customer support or sales teams wanting a tool to unify communications, automate repetitive tasks, improve response times, and get insight into cross-channel customer behavior
Callbell:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
SaleSmartly:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Callbell:

API

Offers API Not Supported
SaleSmartly:

API

Offers API Supported
Callbell:

Screenshots and Videos

SaleSmartly:

Screenshots and Videos

Callbell:

Pricing

$15 per month
Free Version Supported
Free Trial Supported
SaleSmartly:

Pricing

$12.72 per month
Free Version Supported
Free Trial Not Supported
Callbell:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SaleSmartly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Callbell:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
SaleSmartly:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Callbell:

Company Information

Callbell
Founded: 2018
France
www.callbell.eu/en/
SaleSmartly:

Company Information

SaleSmartly
United States
www.salesmartly.com
Callbell:

Alternatives

SaleSmartly:

Alternatives

Callbell:
SaleSmartly:
Callbell:
SaleSmartly:
Callbell:
AsisteClick

AsisteClick

5.0 out of 5 stars
SaleSmartly:
Callbell:
SaleSmartly:
Callbell:

Categories

Live Chat Supported
SaleSmartly:

Categories

Callbell:

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported
Callbell:

Integrations

Instagram Supported
WhatsApp Supported
Booked it Supported
Facebook Supported
Facebook Messenger Not Supported
LINE Not Supported
Meta AI Not Supported
PartnerShare Not Supported
Telegram Not Supported
TikTok Not Supported
VK Not Supported
WeChat Not Supported
SaleSmartly:

Integrations

Instagram Supported
WhatsApp Supported
Booked it Not Supported
Facebook Not Supported
Facebook Messenger Supported
LINE Supported
Meta AI Supported
PartnerShare Supported
Telegram Supported
TikTok Supported
VK Supported
WeChat Supported
Callbell:
Claim Callbell and update features and information
Claim Callbell and update features and information
SaleSmartly:
Claim SaleSmartly and update features and information
Claim SaleSmartly and update features and information