Related Products
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About
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.
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About
Live-chat service for a website where people respond 16 times faster.
The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram.
A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger.
With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies and sales teams in need of a tool to sell and support their customers on WhatsApp
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Audience
e-commerce, med-tech, support, smb, education.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$4.99 per month
Buy only the features that you really need.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCallbell
Founded: 2018
France
www.callbell.eu/en/
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Company InformationRe:plain
Founded: 2018
Russian Federation
replain.cc
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Chatbot Features
Call to Action
Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Engagement
Not Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
Forms Automation Features
Approval Process Control
Supported
Archiving & Retention
Not Supported
Collaboration
Not Supported
Document Indexing
Not Supported
Drag & Drop
Not Supported
Full Text Search
Not Supported
Remote Document Access
Not Supported
Rules-Based Workflow
Not Supported
Text Editing
Not Supported
Version Control
Not Supported
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Integrations
WhatsApp
Supported
Booked it
Supported
Facebook
Supported
Facebook Messenger
Not Supported
Google Analytics
Not Supported
Instagram
Supported
Integrately
Not Supported
Nocode HQ
Not Supported
Telegram
Not Supported
Zapier
Not Supported
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Integrations
WhatsApp
Supported
Booked it
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
Google Analytics
Supported
Instagram
Not Supported
Integrately
Supported
Nocode HQ
Supported
Telegram
Supported
Zapier
Supported
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