LiveHelp

LiveHelp

Sostanza
Callbell LiveHelp

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Callbell:

About

Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.
LiveHelp:

About

Thanks to our collaborations with many companies we have acquired experience in Digital Customer Care in many different markets. Listen to your clients and implement Customer Centricity: remain up to date with Facebook, Instagram , Twitter and Google My Business with a single interface and improve your online reputation. LiveChat allows real time communication with your clients, choosing from a fast approach with the Chat, a human approach with the VideoChat or an emotional one with the VoiceChat. Communication with clients from any platform: operators can provide assistance from Mobile, via the LiveHelp App or from any application. All conversations whatever channel they come from are routed into the LiveHelp Suite and assigned to operators based on custom parameters.
Callbell:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
LiveHelp:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Callbell:

Audience

Companies and sales teams in need of a tool to sell and support their customers on WhatsApp
LiveHelp:

Audience

Live Chat software for companies
Callbell:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
LiveHelp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Callbell:

API

Offers API Not Supported
LiveHelp:

API

Offers API Not Supported
Callbell:

Screenshots and Videos

LiveHelp:

Screenshots and Videos

Callbell:

Pricing

$15 per month
Free Version Supported
Free Trial Supported
LiveHelp:

Pricing

$5.90 per user per month
Free Version Not Supported
Free Trial Supported
Callbell:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
LiveHelp:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Callbell:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
LiveHelp:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Callbell:

Company Information

Callbell
Founded: 2018
France
www.callbell.eu/en/
LiveHelp:

Company Information

Sostanza
Founded: 2004
Italy
www.livehelp.it/
Callbell:

Alternatives

LiveHelp:

Alternatives

Callbell:
LiveHelp:
Callbell:
LiveHelp:
Callbell:
AsisteClick

AsisteClick

5.0 out of 5 stars
LiveHelp:
Callbell:
LiveHelp:
LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
Callbell:

Categories

Live Chat Supported
LiveHelp:

Categories

Live Chat Supported
Callbell:

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported
LiveHelp:

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Callbell:

Integrations

Booked it Supported
Facebook Supported
Instagram Supported
WhatsApp Supported
WordPress Not Supported
Zendesk Not Supported
LiveHelp:

Integrations

Booked it Not Supported
Facebook Not Supported
Instagram Not Supported
WhatsApp Not Supported
WordPress Supported
Zendesk Supported
Callbell:
Claim Callbell and update features and information
Claim Callbell and update features and information
LiveHelp:
Claim LiveHelp and update features and information
Claim LiveHelp and update features and information