+
+

Related Products

  • kama DEI
    8 Ratings
    Visit Website
  • Squaretalk
    253 Ratings
    Visit Website
  • Docket
    58 Ratings
    Visit Website
  • Birdeye
    4,588 Ratings
    Visit Website
  • Zendesk
    7,583 Ratings
    Visit Website
  • Twilio
    1,336 Ratings
    Visit Website
  • Klaviyo
    4,959 Ratings
    Visit Website
  • Pylon
    58 Ratings
    Visit Website
  • CrankWheel
    176 Ratings
    Visit Website
  • Ecwid
    1,027 Ratings
    Visit Website

About

Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.

About

Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and sales teams in need of a tool to sell and support their customers on WhatsApp

Audience

Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Callbell
Founded: 2018
France
www.callbell.eu/en/

Company Information

Keybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/

Alternatives

Alternatives

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Instagram
WhatsApp
Booked it
Facebook
Facebook Messenger
Google Sheets
HubSpot CRM
RD Station
Salesforce
Shopify
VTEX
WooCommerce

Integrations

Instagram
WhatsApp
Booked it
Facebook
Facebook Messenger
Google Sheets
HubSpot CRM
RD Station
Salesforce
Shopify
VTEX
WooCommerce
Claim Callbell and update features and information
Claim Callbell and update features and information
Claim Keybe SmartChat and update features and information
Claim Keybe SmartChat and update features and information