Oreka TR

Oreka TR

OrecX
+
+

Related Products

  • 800.com
    2,436 Ratings
    Visit Website
  • CallTrackingMetrics
    939 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website
  • TollFreeForwarding
    3,231 Ratings
    Visit Website
  • Adversus
    172 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • Bigly Sales
    7 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • Canopy
    1,172 Ratings
    Visit Website

About

CallSync is a call-tracking and team-visibility platform for sales and service teams using Android phones for customer calls. Its Android app syncs call logs to a shared web dashboard, where managers can review team activity, search call records, add notes, organize contacts, and monitor follow-ups through reports. Teams can also use CRM features to manage leads, pipeline stages, deals, tasks, and calendars. Call records can include uploaded audio where recording upload is enabled; CallSync does not itself record calls. Optional tools can transcribe and summarize uploaded recordings, while API and webhook options let organizations send call data into other workflows. Admin controls for work profiles and SIM selection help teams manage which calls are shared, and device-level pricing accommodates organizations with multiple phone users.

About

OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales and service teams

Audience

Contact centers, enterprises, service providers, cloud service providers, and financial services organizations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Version Not Supported
Free Trial Supported

Pricing

Flexible licensing
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Ease of configuration, accurate documentation, out of the box support for SIPREC, easy provisioning process & good support.

Cons

  • Minor issue locating the correct SIPRC configuration to match SBC setup.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CallSync
Founded: 2026
India
callsyncapp.com

Company Information

OrecX
Founded: 2006
United States
www.orecx.com

Alternatives

Alternatives

Call-tracking

Call-tracking

Magnetis
Tollring

Tollring

Amity Solutions

Categories

Call Tracking Supported

Categories

Call Recording Supported
Call Tracking Supported
Customer Service Supported
Speech Analytics Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Not Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Supported
Video Call Recording Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Speech Analytics Features

Automatic Transcription Not Supported
Call Center Management Not Supported
Call Recording Supported
Customer Experience Management Not Supported
Data Security Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Self-Service Search Not Supported
Sentiment Analysis Not Supported
Surveys & Feedback Not Supported

Integrations

Allworx Verge Not Supported
Amazon Connect Not Supported
AudioCodes Software-Defined Voice Network Not Supported
Avaya Aura Not Supported
Cisco AnyConnect Not Supported
ClearPass Not Supported
Comcast Business VoiceEdge Not Supported
FreePBX Not Supported
KANDY Not Supported
LiveVox Not Supported
MiVoice Business Not Supported
NEC ProgrammableFlow Not Supported
NetFortris Comm-unity Not Supported
Q-Suite Not Supported
Topbox Not Supported
VICIdial Not Supported
Zultys ZAC Not Supported

Integrations

Allworx Verge Supported
Amazon Connect Supported
AudioCodes Software-Defined Voice Network Supported
Avaya Aura Supported
Cisco AnyConnect Supported
ClearPass Supported
Comcast Business VoiceEdge Supported
FreePBX Supported
KANDY Supported
LiveVox Supported
MiVoice Business Supported
NEC ProgrammableFlow Supported
NetFortris Comm-unity Supported
Q-Suite Supported
Topbox Supported
VICIdial Supported
Zultys ZAC Supported
Claim CallSync and update features and information
Claim CallSync and update features and information
Claim Oreka TR and update features and information
Claim Oreka TR and update features and information