Oreka TROrecX
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Related Products
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About
CallSync is a call-tracking and team-visibility platform for sales and service teams using Android phones for customer calls. Its Android app syncs call logs to a shared web dashboard, where managers can review team activity, search call records, add notes, organize contacts, and monitor follow-ups through reports. Teams can also use CRM features to manage leads, pipeline stages, deals, tasks, and calendars. Call records can include uploaded audio where recording upload is enabled; CallSync does not itself record calls. Optional tools can transcribe and summarize uploaded recordings, while API and webhook options let organizations send call data into other workflows. Admin controls for work profiles and SIM selection help teams manage which calls are shared, and device-level pricing accommodates organizations with multiple phone users.
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About
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe.
Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Sales and service teams
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Audience
Contact centers, enterprises, service providers, cloud service providers, and financial services organizations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Version
Not Supported
Free Trial
Supported
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PricingFlexible licensing
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCallSync
Founded: 2026
India
callsyncapp.com
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Company InformationOrecX
Founded: 2006
United States
www.orecx.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Not Supported
Caller Identification
Not Supported
Campaign Management
Not Supported
Conversion Tracking
Not Supported
CRM
Not Supported
IVR / Voice Recognition
Not Supported
Keyword Tracking
Not Supported
Call Recording Features
Archiving
Supported
Call Sharing
Not Supported
Distributed Call Recording
Supported
Event Triggered Recording
Supported
File Transfer
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Supported
Video Call Recording
Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Speech Analytics Features
Automatic Transcription
Not Supported
Call Center Management
Not Supported
Call Recording
Supported
Customer Experience Management
Not Supported
Data Security
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Self-Service Search
Not Supported
Sentiment Analysis
Not Supported
Surveys & Feedback
Not Supported
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Integrations
Allworx Verge
Not Supported
Amazon Connect
Not Supported
AudioCodes Software-Defined Voice Network
Not Supported
Avaya Aura
Not Supported
Cisco AnyConnect
Not Supported
ClearPass
Not Supported
Comcast Business VoiceEdge
Not Supported
FreePBX
Not Supported
KANDY
Not Supported
LiveVox
Not Supported
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Integrations
Allworx Verge
Supported
Amazon Connect
Supported
AudioCodes Software-Defined Voice Network
Supported
Avaya Aura
Supported
Cisco AnyConnect
Supported
ClearPass
Supported
Comcast Business VoiceEdge
Supported
FreePBX
Supported
KANDY
Supported
LiveVox
Supported
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