CallMiner Eureka vs. Local Measure Engage Comparison


CallMiner Eureka CallMiner	Local Measure Engage Local Measure	+	+
Learn More Update Features	Visit Website	Add To Compare	Add To Compare



Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Call centers		Audience Companies interested in a pre-built cloud contact center platform to transform customer service.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information CallMiner Founded: 2002 United States callminer.com		Company Information Local Measure Founded: 2013 Australia www.localmeasure.com
Alternatives CallFinder		Alternatives Aislelabs
VoiceOps		Twilio Flex Twilio
Calabrio ONE Calabrio		Vocalcom
Observe.AI		NICE CXone NICE
Level AI View All		Five9 View All
Categories Call Center Contact Center Quality Assurance Conversation Intelligence Customer Experience Revenue Intelligence Speech Analytics Workforce Optimization (WFO)		Categories Call Center Contact Center as a Service (CCaaS) Contact Center Quality Assurance Customer Communications Management Customer Engagement Customer Experience Customer Service Telephony
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Speech Analytics Features Automatic Transcription Call Center Management Call Recording Customer Experience Management Data Security Natural Language Processing Predictive Analytics Self-Service Search Sentiment Analysis Surveys & Feedback		Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations Amazon Connect Apple Business Chat Confluence Facebook Messenger HubSpot CRM Instagram Jira LINE Microsoft Teams Provana ICAP Salesforce Shopify WeChat WhatsApp X (Twitter) Zendesk Show More Integrations View All 2 Integrations		Integrations Amazon Connect Apple Business Chat Confluence Facebook Messenger HubSpot CRM Instagram Jira LINE Microsoft Teams Provana ICAP Salesforce Shopify WeChat WhatsApp X (Twitter) Zendesk Show More Integrations View All 15 Integrations
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