CallHippo

CallHippo

4.7 out of 5 stars
Sherweb

Sherweb

3.0 out of 5 stars
CallHippo Sherweb

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CallHippo:

About

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
Sherweb:

About

A secure and reliable solution for your online business. Everything you need to get started. A user-friendly control panel to manage your website. Experienced support technicians. Access to a huge library of pre-configured web apps for your website. With Sherweb as your trusted cloud partner, you’ll be surprised by what you can achieve. Our full-fledged cloud management platform, driven by evolving business needs, empowers IT professionals to leverage agile solutions paired with 5-star service by trusted experts they can count on. We’re born in the cloud – IT folks rest easy knowing our ever-expanding portfolio of innovative products has been hand-picked and pre-vetted, including a selection of proprietary software you won’t find anywhere else. We bring you a mature, powerful platform that doesn’t make you choose between saving time and saving costs. Automate and integrate just about anything, leveraging our cutting-edge APIs. 
CallHippo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Sherweb:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CallHippo:

Audience

SMBs for Sales, Support and Business-Ops Teams
Sherweb:

Audience

Online businesses and companies looking for a solution to create and host their websites to increase growth
CallHippo:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Sherweb:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CallHippo:

API

Offers API Not Supported
Sherweb:

API

Offers API Supported
CallHippo:

Screenshots and Videos

Sherweb:

Screenshots and Videos

CallHippo:

Pricing

$18.00/month/user
Free Version Not Supported
Free Trial Not Supported
Sherweb:

Pricing

$7.25 per month
Free Version Not Supported
Free Trial Not Supported
CallHippo:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.0 / 5
Sherweb:

Reviews/Ratings

Overall 3.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 3.0 / 5
CallHippo:

Pros & Cons from Real Users

Pros

  • with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.
  • Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.
  • CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

Cons

  • It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.
  • CallHippo offers Freely communication, Without phone bill. No dislikes.
  • I never had any issue with CallHippo. I works great.
Sherweb:

Pros & Cons from Real Users

Pros

  • Good pricing. Basic online serve-yourself email administration. Live person answers on tech support lines when you call in.

Cons

  • Tech Support is VERY hit or miss on their ability to (1) speak english and understand your issue (2) be able to resolve the issue. (9/10 times they will open a support ticket -and that's it.) Their documentation is VERY POOR and outdated. hey regularly disrupt business with mid-week server changes, outages and "upgrades." Really makes it difficult to cancel their services.
CallHippo:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Sherweb:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
CallHippo:

Company Information

CallHippo
Founded: 2016
United States
callhippo.com/
Sherweb:

Company Information

Sherweb
Founded: 1998
Canada
www.sherweb.com
CallHippo:

Alternatives

800.com

800.com

4.5 out of 5 stars
Sherweb:

Alternatives

CallHippo:
Talkroute

Talkroute

4.7 out of 5 stars
Sherweb:
CallHippo:
Dialfire

Dialfire

cloud IT Services
5.0 out of 5 stars
Sherweb:
CallHippo:
MightyCall

MightyCall

4.8 out of 5 stars
Sherweb:
Yeastar P-Series PBX System

Yeastar P-Series PBX System

Yeastar
4.8 out of 5 stars
CallHippo:
Sherweb:
CallHippo:

Categories

Sherweb:

Categories

Business VoIP Supported
Cloud PBX Supported
SIP Trunk Supported
UCaaS Supported
Web Hosting Supported
White Label VoIP Supported
CallHippo:

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported
CallHippo:

Integrations

Microsoft Dynamics 365 Supported
Autotask PSA Not Supported
BrainStorm Not Supported
ConnectWise Automate Not Supported
Front Supported
Google Workspace Not Supported
HaloCSM Not Supported
HubSpot CRM Supported
Intercom Supported
Klaus Supported
LastPass Not Supported
MySQL Not Supported
Nerdio Not Supported
Nimble Not Supported
Outdoo AI Supported
Qlik Application Automation Supported
QuickBooks Online Not Supported
Slack Supported
Zapier Supported
Sherweb:

Integrations

Microsoft Dynamics 365 Supported
Autotask PSA Supported
BrainStorm Supported
ConnectWise Automate Supported
Front Not Supported
Google Workspace Supported
HaloCSM Supported
HubSpot CRM Not Supported
Intercom Not Supported
Klaus Not Supported
LastPass Supported
MySQL Supported
Nerdio Supported
Nimble Supported
Outdoo AI Not Supported
Qlik Application Automation Not Supported
QuickBooks Online Supported
Slack Not Supported
Zapier Not Supported
CallHippo:
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Claim CallHippo and update features and information
Sherweb:
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Claim Sherweb and update features and information