CallHippo vs. GoTo Connect Comparison


CallHippo 4.7 out of 5 stars	GoTo Connect GoTo 4.6 out of 5 stars
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CallHippo	GoTo Connect
		Related Products Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 4.8 out of 5 stars 116 Ratings Visit Website for Yeastar P-Series PBX System TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 4.2 out of 5 stars 3,266 Ratings Visit Website for TollFreeForwarding 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 4.5 out of 5 stars 2,435 Ratings Visit Website for 800.com 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 4.4 out of 5 stars 1,237 Ratings Visit Website for 3CX Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 4.7 out of 5 stars 115 Ratings Visit Website for ULTATEL CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 4.4 out of 5 stars 428 Ratings Visit Website for CallHub Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk Zoom Phone Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics. 4.6 out of 5 stars 2,944 Ratings Visit Website for Zoom Phone
CallHippo: About CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.	GoTo Connect: About GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success.
CallHippo: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	GoTo Connect: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
CallHippo: Audience SMBs for Sales, Support and Business-Ops Teams	GoTo Connect: Audience Designed to scale with the needs of small, midsize, and multilocation organizations everywhere.
CallHippo: Support Phone Support Supported 24/7 Live Support Supported Online Supported	GoTo Connect: Support Phone Support Supported 24/7 Live Support Supported Online Supported
CallHippo: API Offers API Not Supported	GoTo Connect: API Offers API Not Supported
CallHippo: Screenshots and Videos View more images or videos	GoTo Connect: Screenshots and Videos View more images or videos
CallHippo: Pricing $18.00/month/user Free Version Not Supported Free Trial Not Supported	GoTo Connect: Pricing GoTo Connect offers flexible pricing designed to meet the needs of businesses of all sizes. Our tiered plans provide access to a range of features and capabilities so organizations can choose the package that aligns with their communications goals. We frequently offer discounts and promotional rates to give even greater value to new and existing customers. With transparent, straightforward billing and no hidden fees, GoTo Connect makes it easy to budget for your communications solution. Compared to competitors, our plans emphasize both affordability and access to advanced unified communications features. Whether you’re a small business or a multi-location enterprise, GoTo Connect has an option to fit your requirements. Free Version Not Supported Free Trial Not Supported
CallHippo: Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.7 / 5 support 4.0 / 5 Read all reviews	GoTo Connect: Reviews/Ratings Overall 4.6 / 5 ease 4.6 / 5 features 4.4 / 5 design 4.4 / 5 support 4.9 / 5 Read all reviews
CallHippo: Pros & Cons from Real Users Pros with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill. Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call. CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great. Cons It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory. CallHippo offers Freely communication, Without phone bill. No dislikes. I never had any issue with CallHippo. I works great.	GoTo Connect: Pros & Cons from Real Users Pros I like how this cloud-based phone system works as it offers a multitude of benefits to users looking for a complete and easy-to-use phone solution. One of the main advantages of GoTo Connect is its simple and competitive pricing structure. Unlike many other phone systems that charge based on the number of features included, GoTo Connect is priced based solely on the number of users. This makes it easier for companies to understand exactly what they're paying for and ensures they don't overpay for unnecessary features. Works great for larger businesses with 100+ users, this platform also offers custom plans. This allows these businesses to get a customized solution that meets their specific needs, while also taking advantage of the easy-to-use interface and other features that GoTo Connect offers. Another key benefit of this platform is its intuitive interface. I can easily set up and manage your phone system, create call groups, and access video conferencing software, all from a single, easy-to-use dashboard. The graphical user interface for creating call flows is one of the best in the VoIP industry, making it easy for even non-technical users to create and manage their call routing. In addition to its powerful phone system capabilities, GoTo Connect also includes GoToMeeting video conferencing software. With GoToMeeting, it allows me to host video conferences with up to 250 participants. I can also share screen, record meetings and chat with other attendees. This makes it easier for me and my team to work remotely so we can collaborate and stay connected no matter where we are. One last thing I want to add about GoTo Connect is that it provides excellent customer support that is available 24/7 via phone, email, and chat. You can also have access to a library of tutorials, a community forum, and a knowledge base. This ensures users can get help whenever they need it and have the resources, they need to get the most out of their GoTo Connect system. We can interact quickly and easily with GoToConnect, and there's a platform where we can share content with the right people. GoToConnect is also cloud-based, which makes it suitable for a wide variety of users. It has a great dashboard and a lot of usability to help you with your needs. The setup is fast and easy, and the system is simple to understand. - It has one of the best administrative portals. - It is available on both desktop and smartphone platforms for a seamless experience. - The implementation and setup of the software are very easy. This business phone system is easy to use and very affordable . It comes with great features and it makes business communication seamless. GoToConnect ensures that we easily connect, and there is a platform where we share the content with the required persons. Also, GoToConnect is on cloud, which means, suitable to many users. Cons While this platform is very good and has many benefits, it is also important to consider some of its possible drawbacks. One feature where GoTo Connect falls short is the lack of cloud storage for recorded calls or other files. They must rely on my own storage solutions or third-party services to store and access these important files. This can be inconvenient and can lead to additional expenses for companies that need to purchase additional storage solutions. Another potential downside to GoTo Connect is the lack of shared hardware devices, such as conference phones or headsets. This means that users must purchase their own devices or use compatible devices from other providers. While this may not be a major issue for some businesses, it can be a significant expense for others, especially those with larger teams or multiple locations. Additionally, I have occasional connection issues or audio quality issues that can affect call or meeting performance. These issues can be frustrating and can lead to interruptions in productivity. I experience glitches or bugs with the desktop or mobile app, which can further exacerbate these issues. Another potential concern is that GoTo Connect may not offer as many advanced features as other phone system solutions. While it includes many powerful tools and capabilities, businesses that require more advanced features may need to look elsewhere. I find that GoTo Connect is not priced as competitively as other phone system solutions on the market. While pricing is straightforward and based on the number of users, businesses with larger teams may find costs add up quickly. We discovered the following drawbacks: -If you're using multiple accounts, it's difficult to stay logged in. also there might be a few glitches here and there, and you might find a lot of speech pause. The VoIP relationship is in shambles. - There are some minor bugs like some users encountered problems in hearing incoming calls. But other than this there is not any major con. I have had no problems using this phone system. It works well. GoToConnect requires a strong internet supply, and some areas or firms may lack it.
CallHippo: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	GoTo Connect: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
CallHippo: Company Information CallHippo Founded: 2016 United States callhippo.com/	GoTo Connect: Company Information GoTo Founded: 2003 United States www.goto.com/connect
CallHippo: Alternatives 800.com 4.5 out of 5 stars	GoTo Connect: Alternatives Zoom Phone Zoom Communications 4.6 out of 5 stars
CallHippo: Talkroute 4.7 out of 5 stars	GoTo Connect: 3CX 4.4 out of 5 stars
CallHippo: Dialfire cloud IT Services 5.0 out of 5 stars	GoTo Connect: Dialpad Connect Dialpad 4.5 out of 5 stars
CallHippo: MightyCall 4.8 out of 5 stars	GoTo Connect: Nextiva
CallHippo: Nextiva View All	GoTo Connect: MightyCall 4.8 out of 5 stars View All
CallHippo: Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Call Forwarding Supported Cloud PBX Supported Telephony Supported Toll Free 800 Number Supported Virtual Phone Number Supported Voice Broadcasting Supported White Label VoIP Supported	GoTo Connect: Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Forwarding Supported Call Monitoring Supported Cloud Communication Platform Supported Cloud PBX Supported Telephony Supported UCaaS Supported Unified Communications Supported Vanity Phone Number Supported Virtual Phone Number Supported
CallHippo: Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Not Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Not Supported Virtual Extensions Supported Web Conferencing Not Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported	GoTo Connect: Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Not Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Not Supported IVR / Voice Recognition Supported Manual Dialer Not Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Show More Features Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported IVR / Voice Recognition Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Not Supported Voice Mail Supported
CallHippo: Integrations Enthu.ai Supported HubSpot CRM Supported Microsoft Dynamics 365 Supported Outdoo AI Supported Salesforce Supported Zoho CRM Supported AppointmentCore Supported DealerSocket Not Supported Front Supported HubSpot Customer Platform Supported ITBoost Not Supported Microsoft Azure Not Supported OneHash CRM Supported OpenVoice Not Supported Pipedrive Supported Qlik Application Automation Supported Redtail CRM Not Supported SpiceX Not Supported Zapier Supported Zoho CRM Plus Supported Show More Integrations View All 23 Integrations	GoTo Connect: Integrations Enthu.ai Supported HubSpot CRM Supported Microsoft Dynamics 365 Supported Outdoo AI Supported Salesforce Supported Zoho CRM Supported AppointmentCore Not Supported DealerSocket Supported Front Not Supported HubSpot Customer Platform Not Supported ITBoost Supported Microsoft Azure Supported OneHash CRM Not Supported OpenVoice Supported Pipedrive Not Supported Qlik Application Automation Not Supported Redtail CRM Supported SpiceX Supported Zapier Not Supported Zoho CRM Plus Not Supported Show More Integrations View All 20 Integrations
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