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About

Eliminate paper clutter and simplify service scheduling for your field service business with Call of Service. A modern field service management software, Call of Service was designed to make tracking and scheduling service jobs, dispatching field service workers, as well as enhancing customer service faster and easier. Available at a low monthly price, Call of Service lets companies take advantage of a number of features such as appointment scheduling, dashboard statistics, job and customer details, invoicing, cross verification, and so much more.

About

Fieldcode is a field service management software that leverages 20 years of global expertise to deliver a fully automated, Zero-Touch process for field service operations. Fieldcode automates ticket handling from creation to technician assignment, reducing manual tasks and easing dispatcher workloads. With scalable, cost-effective pricing tiers for different business needs, Fieldcode helps businesses manage the entire field service lifecycle efficiently and improve customer experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small to medium field and home service businesses

Audience

Companies with field service operations, managing field service networks, BPOs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$40.00/month
Starter - $49 per month
Growing - $89 per month
Professionl - $159 per month
Enterprise - $209 per month
Customized - on request
Free Version
Free Trial

Pricing

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Implementation was very smooth and fast considering that it is a software used by so many people in day to day operations. We were initially hesitant but after some days we achieved already huge benefits for technicians as well as dispatchers. User acceptance was much higher than expected!
  • We have set multiple workflows in the tool which do allow us to handle various projects. We use Fieldcode to plan our tickets and have the field technicians report their work. It’s connected to many of our customer systems to transfer the tickets into Fieldcode which saves us a lot of manually data transfer.

Cons

  • Fieldcode has no billing/invoicing module which would have helped us but we connected a third party software to Fieldcode via API and it worked well.
  • At times it takes long for new features to be implemented. I find it complicated to get new things added if it’s not part of the standard software.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Call of Service
Founded: 2013
Australia
www.callofservice.com

Company Information

Fieldcode
Founded: 2001
Germany
fieldcode.com

Alternatives

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Cleaning Services Features

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Integrations

Dynamics 365 Commerce
Field Nation
Google Calendar
HubSpot CRM
HubSpot Customer Platform
QuickBooks Accountants
QuickBooks Online
QuickBooks Online Advanced
Salesforce
ServiceNow
Stripe
Zoho CRM
monday AI work platform

Integrations

Dynamics 365 Commerce
Field Nation
Google Calendar
HubSpot CRM
HubSpot Customer Platform
QuickBooks Accountants
QuickBooks Online
QuickBooks Online Advanced
Salesforce
ServiceNow
Stripe
Zoho CRM
monday AI work platform
Claim Call of Service and update features and information
Claim Call of Service and update features and information
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Claim Fieldcode and update features and information