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About

Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Quickly make adjustments with Call Box's flexible and reliable VoIP system. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.

About

OpenVBX is a hosted business phone system that connects with a customer’s Twilio account for calling and messaging. Teams use a browser-based dialer and shared inbox to make and receive calls, manage two-way SMS, review call logs and recordings, and build visual call flows with menus, business-hours routing, voicemail, and other IVR steps. The service also supports call transfers, conferencing, voicemail transcription, appointment booking, and workflow automations. Plans include virtual numbers and team calling features, while higher tiers add sales tools such as click-to-call, local presence dialing, CRM pipelines, bulk calling, SMS campaigns, and an AI voice agent. OpenVBX is designed for organizations including real estate teams, healthcare clinics, and loan companies. It is accessed as a hosted web service, with an Android app; Twilio usage charges are billed separately.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses searching for a comprehensive phone solution

Audience

Real estate agents and brokerages, healthcare clinics and loan companies that want a Twilio-based phone system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
The Connect Starter plan is $99 per month for up to one user. Plans are billed monthly. OpenVBX requires a Twilio account; Twilio bills call and text usage separately. A 7-day free trial is offered, and the site does not list a free plan.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Call Box
Founded: 1988
United States
www.callbox.com

Company Information

OpenVBX
Founded: 2025
India
openvbx.app

Alternatives

Alternatives

SessionPBX

SessionPBX

SessionTalk
Zoom Phone

Zoom Phone

Zoom Communications
Zoom Phone

Zoom Phone

Zoom Communications

Categories

Categories

Business VoIP Supported
Cloud PBX Supported

Integrations

Brevo Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Meet Not Supported
Mailchimp Not Supported
Mailgun Not Supported
Microsoft Teams Not Supported
Twilio Not Supported
Zoom Not Supported

Integrations

Brevo Supported
Gmail Supported
Google Calendar Supported
Google Meet Supported
Mailchimp Supported
Mailgun Supported
Microsoft Teams Supported
Twilio Supported
Zoom Supported
Claim Call Box and update features and information
Claim Call Box and update features and information
Claim OpenVBX and update features and information
Claim OpenVBX and update features and information