D Line

D Line

DaVinci Tech Solutions
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About

Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Quickly make adjustments with Call Box's flexible and reliable VoIP system. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.

About

D Line is a cloud-based business phone system for small and growing organizations. It provides business calling through a shared workspace, with extensions, greetings, business hours, ring groups, call routing, voicemail, and call recording. The service offers calling to the United States and Canada subject to fair-use terms. Users can access D Line in a web browser, on Windows and macOS computers, and through iOS and Android apps; a Chrome extension enables click-to-call from web-based CRM pages. The Advanced plan adds business texting, AI call transcription and summaries, questions about call history, automatic recording, and team video calling. Teams can use D Line to handle inbound and outbound calls, route calls among staff, manage voicemail, and review recorded or transcribed conversations. Plans are priced per workspace rather than per user, with separate fees for extra numbers and messaging. A paid 14-day trial and free number porting are also offered.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses searching for a comprehensive phone solution

Audience

Small and mid-sized businesses needing a business phone line without per-user pricing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is offered with two months free. Desk-phone hardware is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Call Box
Founded: 1988
United States
www.callbox.com

Company Information

DaVinci Tech Solutions
Founded: 2020
United States
d-line.app

Alternatives

Alternatives

No Alternatives

Categories

Categories

Integrations

HubSpot CRM Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zoho CRM Not Supported

Integrations

HubSpot CRM Supported
Pipedrive Supported
Salesforce Supported
Zoho CRM Supported
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