Call Accounting ProComm One
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MicrocallMicro-Tel
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Related Products
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About
Our software can show you who is calling your business and who they are talking to. We can show you who your employees are calling. You will know that salespeople are working hard, that incoming call groups are handling your customer calls, and you can track down calls to or from any customer when a question arises. You can stop worry about who is calling whom. We’ve got that covered for you. Part of the reason why our software is so good is because of our experience in the industry. We’ve been developing Call Accounting Software since 1989 helping many companies just like yours. We understand what information you need from your call reporting, and we know how to give that to you. With our complete online FAQ Help Screens and live or remote technical support, we can make sure your system is meeting or exceeding your expectations. If you ever need technical assistance, we are there for you.
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About
Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Any user looking for a call accounting solution to track and automate calls
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Audience
Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationComm One
www.commone.com
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Company InformationMicro-Tel
Founded: 1979
www.microcall.com
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Alternatives |
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Not Supported
Call Duration
Not Supported
Call Monitoring
Supported
Call Volume
Not Supported
Caller Identification
Not Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Unattended Call Management
Not Supported
Who Answered Log
Not Supported
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Call Accounting Features
By-Extension Reporting
Not Supported
Call Duration
Not Supported
Call Monitoring
Not Supported
Call Volume
Not Supported
Caller Identification
Not Supported
Inbound Reporting
Not Supported
Outbound Reporting
Not Supported
Unattended Call Management
Not Supported
Who Answered Log
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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