Dialaxy

Dialaxy

Dialaxy Inc.
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About

Calilio is an AI-powered cloud phone system that helps businesses manage calls, messages, and communication in one platform. With virtual phone numbers in 100+ countries and access across web, iOS, and Android, teams can stay connected from anywhere. Calilio supports inbound and outbound communication with IVR, call routing, call forwarding, business hours, voicemail, call transfer, power dialer, caller ID, call recording, call monitoring, and analytics. Ring Strategy helps teams control how incoming calls are distributed based on availability. Teams can manage SMS and MMS alongside voice calls, while Bulk SMS supports reminders, announcements, follow-ups, and campaigns. Contact management, notes, tags, recordings, and call history keep interactions organized. AI tools include call transcription, summaries, sentiment analysis, and an AI Voice Agent that supports customer conversations and reduces manual call handling. Calilio supports sales, support, call centers, and remote t

About

Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers, businesses of all sizes, remote workers, individuals, entrepreneurs and startups

Audience

Companies of all sizes and contact centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Version
Free Trial

Pricing

$10 per month
1 free USA or Canada number
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.1 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.3 / 5
design 4.0 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • We have a garment business and we faced a lot of problems handling our clients. Calilio’s call queue and music on hold features have solved our problem. Also, Calilio provides call recording features and also has analytics from where we can track our growth as well.
  • Calilio has been a great addition to our workflow. The platform is easy to use, the call quality is consistently clear, and the features like call management and tracking really help keep everything organized. It has made handling business communication much smoother and more efficient. Overall, it feels reliable and definitely worth subscribing to.
  • I liked Calilio’s call routing, analytics, and team features. They helped us manage calls better, track performance, and keep communication organized and smooth.
  • nothing really, their website stated false information and Calilio did not take appropriate action in refunding my purchase.
  • Calilio has best user interface and also has good Customer support team also the pricing is Good for user.

Cons

  • So far, i don't actually have any dislikes of this product. It is helping my business vary well.
  • So far, I haven’t faced any major issues. I’m still exploring the platform, but everything has been working smoothly and as expected.
  • I haven’t faced any issues so far, and everything has been working smoothly. I’m still exploring the platform, but my experience up to now has been positive and reliable.
  • really bad customer support over chat. they simply follow scripts and do not pay attention to what is being communicated.
  • For my use case, i don't think i find any cons till date.

Pros & Cons from Real Users

Pros

  • From an operations perspective, I appreciate that Dialaxy is relatively easy to get familiar with. The main calling functions are straightforward, and having call activity recorded makes it easier to check what happened without asking team members for every detail. The filtering options are also useful for reviewing specific periods of activity.
  • I mainly use Dialaxy for customer support calls and follow-ups. One thing I find useful is being able to look back at the call history when I need to confirm when I last spoke with someone or pick up an ongoing issue. It makes follow-ups easier because I don't have to rely entirely on my own notes.
  • I like that the monthly subscription includes free credits for outbound calls and messaging. It helps offset some of the initial outreach costs when we are making sales calls.
  • Dialaxy is easy to pick up and for regular customer communication. I mainly use it for calls and follow-ups, and the basic features are straightforward enough that I didn't need much time to get comfortable with it. The call history is also useful when I need to check previous conversations before contacting a customer again.
  • What I like about Dialaxy is that it gives me a clear record of calling activity. For sales operations, having call history available makes it easier to check activity and follow up when needed. The platform also supports filtering call logs, which is useful when reviewing specific periods or activity.

Cons

  • Some of the more detailed activity views could offer additional customization. It's not something that affects normal usage, but it would be useful for teams that need to review communication data more closely.
  • I think the call records could have a few more ways to organize conversations. The current options work for normal day-to-day use, but additional filters would be helpful when the number of call increases.
  • The default notification settings are bit sensitive. I had to adjust the notification rules early on because the frequent pop ups can be distracting during busy hours.
  • The call activity section could offer a little more flexibility for organizing larger number of records. It works well for normal use, but additional filtering options would be helpful when reviewing older calls.
  • Some of the more detailed reporting options could be expanded. For basic tracking it works well, but larger teams may want more ways to customize the information they see.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Calilio
Founded: 2023
Robinson Road, Singapore, 048545, Raffles Place, Singapore
www.calilio.com

Company Information

Dialaxy Inc.
Founded: 2023
United States
dialaxy.com

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral

Alternatives

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

HubSpot CRM
LeadHeed
Pabbly Connect
Pipedrive
Zoho CRM

Integrations

HubSpot CRM
LeadHeed
Pabbly Connect
Pipedrive
Zoho CRM
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