Microcall

Microcall

Micro-Tel
+
+

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About

Whether you need help with Telecom, Mobility, SaaS, or a combination of them, manage it all with our singular expense management platform. Visualize, simplify, and optimize your entire technology estate with a single technology expense management solution.

About

Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Gain greater control of your entire technology estate with Calero.com.

Audience

Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Calero
Founded: 1982
United States
www.calero.com

Company Information

Micro-Tel
Founded: 1979
www.microcall.com

Alternatives

Alternatives

WinBill

WinBill

TeleManagement Technologies
VXTracker

VXTracker

Connections
Shadow CMS

Shadow CMS

Resource Software International
eCDR

eCDR

CDR-Data
ABS 100

ABS 100

AcuraTel
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility

Categories

Categories

Call Accounting Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Not Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Not Supported
Customizable Billing Supported
Flexible Rate Tables Not Supported
Internet Supported
Order Management Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Supported
Rating Not Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Supported
Usage Reporting Supported

Wireless Expense Management Features

CRM Not Supported
Custom Rate Plans Not Supported
Discount Management Not Supported
Metered Billing Not Supported
Move / Add / Change Options Supported
Procurement Management Supported
Split Billing Not Supported
Supports WiFi Hotspots Not Supported
Usage Reporting Supported

Call Accounting Features

By-Extension Reporting Not Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported

Integrations

Asana Supported
Azure App Service Supported
Box Supported
Cisco Webex Calling Supported
Docusign Supported
Google Supported
Microsoft 365 Supported
Microsoft Teams Supported
Okta Supported
RingCentral Automatic Call Recording Supported
Salesforce Supported
Slack Supported
Zendesk Supported
Zoom Supported

Integrations

Asana Not Supported
Azure App Service Not Supported
Box Not Supported
Cisco Webex Calling Not Supported
Docusign Not Supported
Google Not Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
Okta Not Supported
RingCentral Automatic Call Recording Not Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported
Zoom Not Supported
Claim Calero and update features and information
Claim Calero and update features and information
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