CX FSM

CX FSM

MobileForce Software
Explorer Shafers

Explorer Shafers

Explorer Software Shafers
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About

Imagine the impact on customer satisfaction and service capacity if you gave your service personnel faster, smarter and integrated service app to precisely execute critical tasks on the go. CX FSM is a comprehensive field service management system with easy to use interfaces for dispatchers and technicians, providing your service team with the right information, from all relevant data sources, at the right time, on any device. CX FSM Web and Mobile Apps are designed from the ground up for enterprise field service and customer service teams seeking immediate gains from applying real-time knowledge, inform teams with real-time insight and analysis -- all to execute decisive actions for critical service tasks on the go and delight customers.

About

Shafers can make every part of your business from dispatching to purchasing to payroll to accounting, easier and more efficient. Our service management solution tracks all of your critical information in one place, so you can focus on what matters. Don’t wait to get paid. Mobile invoicing allows your technicians to collect payments immediately. Just print the invoice on-site, collect the credit card information and transmit the payment directly to the back office. Instantly. Many software companies contract out the task of helping users. Not so with Explorer. Our support team consists of skilled, caring professionals who have years of experience, not only in software but in the Service Industry. We support all North American time zones and our maintenance clients enjoy free software updates, so they always have access to the latest features and enhancements. Respond to customer calls faster and more easily than before. Eliminate wait times and reduce frustration.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a field service operation management solution

Audience

Companies and professionals seeking a solution to manage their business operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MobileForce Software
Founded: 2011
United States
www.mobileforcesoftware.com

Company Information

Explorer Software Shafers
Canada
shafers.com

Alternatives

Optima Pro

Optima Pro

Achieva.ai

Alternatives

FieldEdge

FieldEdge

Xplor
ExpandIT

ExpandIT

ExpandIT
Plexus

Plexus

Plexus Software
OfficeTrack

OfficeTrack

OfficeTack
MO.S.T.

MO.S.T.

Mobile Software Technology

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

No info available.

Integrations

No info available.
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Claim CX FSM and update features and information
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