Audience

Companies and professionals seeking a solution to manage their business operations

About Explorer Shafers

Shafers can make every part of your business from dispatching to purchasing to payroll to accounting, easier and more efficient. Our service management solution tracks all of your critical information in one place, so you can focus on what matters. Don’t wait to get paid. Mobile invoicing allows your technicians to collect payments immediately. Just print the invoice on-site, collect the credit card information and transmit the payment directly to the back office. Instantly. Many software companies contract out the task of helping users. Not so with Explorer. Our support team consists of skilled, caring professionals who have years of experience, not only in software but in the Service Industry. We support all North American time zones and our maintenance clients enjoy free software updates, so they always have access to the latest features and enhancements. Respond to customer calls faster and more easily than before. Eliminate wait times and reduce frustration.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Explorer Software Shafers
Canada
shafers.com

Videos and Screen Captures

Explorer Shafers Screenshot 1
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Product Details

Platforms Supported
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Explorer Shafers Frequently Asked Questions

Q: What kinds of users and organization types does Explorer Shafers work with?
Q: What languages does Explorer Shafers support in their product?
Q: What kind of support options does Explorer Shafers offer?
Q: What type of training does Explorer Shafers provide?

Explorer Shafers Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Routing Not Supported

HVAC

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Routing Not Supported

Service Dispatch

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Routing Not Supported
Self Service Portal Not Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported