CUSI

CUSI

Continental Utility Solutions
3.0 out of 5 stars
CUSI Utilmate

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CUSI:

About

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.
Utilmate:

About

Utilmate is a cloud-based utility billing and customer management platform that helps utility providers automate the entire meter-to-cash process. Designed for electricity, water, gas, hot water, wastewater, and other utility services, Utilmate streamlines meter data management, billing, payments, collections, customer communications, and reporting—all from a single, scalable platform. Trusted by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents across Australia, New Zealand, North America, and the United Kingdom, Utilmate reduces manual administration, improves billing accuracy, and delivers a better customer experience. With flexible pricing, seamless integrations, customer self-service, and powerful automation, Utilmate enables organisations to scale efficiently while remaining compliant with evolving industry requirements.
CUSI:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Utilmate:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CUSI:

Audience

Companies searching for a complete Utility Billing solution
Utilmate:

Audience

Energy Companies, Utility Billing, Property Management, Billing Agents, HOA and Community Associations, Body Corporates
CUSI:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Utilmate:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CUSI:

API

Offers API Not Supported
Utilmate:

API

Offers API Not Supported
CUSI:

Screenshots and Videos

Utilmate:

Screenshots and Videos

CUSI:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Utilmate:

Pricing

$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Version Not Supported
Free Trial Supported
CUSI:

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
Utilmate:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CUSI:

Pros & Cons from Real Users

Pros

  • The customer support is great. I purchased this program in 1992 and they've come a long way. At first, it might take a couple of days to hear back from them but the last several years, I've received quick responses to my cries for help!

Cons

  • Maintenance prices have skyrocketed. I can't afford them anymore. They don't care about small companies (or individuals like me). They are looking for the big bucks that only municipalities can afford. If you are a small rural water system, this company is not for you.
CUSI:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Utilmate:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
CUSI:

Company Information

Continental Utility Solutions
Founded: 1984
United States
www.cusi.com
Utilmate:

Company Information

Utilmate
Founded: 2018
New Zealand
www.utilmate.com
CUSI:

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp
Utilmate:

Alternatives

Skybill Utility Billing

Skybill Utility Billing

SkyBill
5.0 out of 5 stars
CUSI:
inHANCE

inHANCE

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Utilmate:
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Banyon Utility Billing

Banyon Data Systems
CUSI:
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Utilmate:
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VertexOne

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CUSI:
SOFTWater

SOFTWater

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Utilmate:
Bynry SMART360

Bynry SMART360

Bynry
5.0 out of 5 stars
CUSI:
CORE Utility Billing

CORE Utility Billing

CORE Utilities
Utilmate:
BlueOceanUtility

BlueOceanUtility

Blue Ocean Systems
CUSI:

Categories

Utilmate:

Categories

Utility Billing Supported
CUSI:

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported
Utilmate:

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Not Supported
Water Supported
Work Order Management Supported
CUSI:

Integrations

Buildium Not Supported
Ezidebit Not Supported
GoCardless Not Supported
MIP Cloud Supported
Square Payments Not Supported
Stripe Not Supported
Xero Not Supported
Zendesk Not Supported
Utilmate:

Integrations

Buildium Supported
Ezidebit Supported
GoCardless Supported
MIP Cloud Not Supported
Square Payments Supported
Stripe Supported
Xero Supported
Zendesk Supported
CUSI:
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Claim CUSI and update features and information
Utilmate:
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Claim Utilmate and update features and information