CUSI

CUSI

Continental Utility Solutions
Open Smartflex

Open Smartflex

Open International
+
+

Related Products

  • Cadebill
    1 Rating
    Visit Website
  • Datagate Telecom Billing
    12 Ratings
  • OfficeSpace Software
    189 Ratings
    Visit Website
  • Insightful
    707 Ratings
    Visit Website
  • Sutton
    39 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • Canopy
    1,172 Ratings
    Visit Website
  • ShareMyToolbox
    41 Ratings
    Visit Website
  • GoCodes
    275 Ratings
    Visit Website
  • Resco Mobile App Development Toolkit
    2 Ratings
    Visit Website

About

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.

About

We are committed to excellence in every task, and to guaranteeing your business growth and the provision of your services. Let’s increase your company’s performance with our solution. We are committed to empowering utilities to overcome their digital transformation challenges, guarantee your business growth, and delivering the best customer experience your customers deserve. Take the complexity out of business processes and easily implement new initiatives aligned with your digital transformation journey. Boost employee efficiency and build effective and smarter work processes. Strenghten the commercial relation with your clients through multiple digital channels and interactions based in artificial intelligence. Continuously innovate to address market challenges and gain a competitive edge over the competition.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a complete Utility Billing solution

Audience

Utility billing software for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The customer support is great. I purchased this program in 1992 and they've come a long way. At first, it might take a couple of days to hear back from them but the last several years, I've received quick responses to my cries for help!

Cons

  • Maintenance prices have skyrocketed. I can't afford them anymore. They don't care about small companies (or individuals like me). They are looking for the big bucks that only municipalities can afford. If you are a small rural water system, this company is not for you.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Continental Utility Solutions
Founded: 1984
United States
www.cusi.com

Company Information

Open International
United States
www.openintl.com

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp

Alternatives

inHANCE

inHANCE

inHance Utilities
UtilAbility

UtilAbility

Cogitate
VertexOne

VertexOne

Vertex
SOFTWater

SOFTWater

Intedata Systems
SpryCIS

SpryCIS

SpryPoint
CORE Utility Billing

CORE Utility Billing

CORE Utilities
UMAX

UMAX

Itineris

Categories

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Supported
Non-Metered Billing Not Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

MIP Cloud Supported

Integrations

MIP Cloud Not Supported
Claim CUSI and update features and information
Claim CUSI and update features and information
Claim Open Smartflex and update features and information
Claim Open Smartflex and update features and information