CSOne

CSOne

Libran Business Systems
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

WorkBuddy is the job management platform for trades and field service organisations that brings the right tools, technology, and people together to get work done. With our simple interface, your business can easily quote and manage on-call, service, maintenance, and project-based work from residential and commercial customers. We combine cloud-based software for the office with our mobile field app for technicians to deliver superior office to field connectivity. WorkBuddy contains advanced job management features such as custom forms and work order automation to take your business operations to the next level, making it easy to simplify your work processes, eliminate paperwork, and help you take control of your cash flow. We continually work in solid partnership with our customers to build on best of breed features from scheduling, timesheets, quoting, reporting, and real-time communication to integrations with well-known accounting software like Xero, QuickBooks, MYOB and more

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies in need of a Field Service Management platform

Audience

Field service, trades, maintenance, construction, project-based businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported

Pricing

$39 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

WorkBuddy
Founded: 2007
Australia
workbuddy.com

Alternatives

Walkabout

Walkabout

Walkabout Software

Alternatives

Quadra

Quadra

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ServiceWarrior

ServiceWarrior

DesertMicro
FieldAx

FieldAx

Merfantz Technologies
FieldEdge

FieldEdge

Xplor

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

Linkly AI Not Supported

Integrations

Linkly AI Supported
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