CSOneLibran Business Systems
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
Organize your leads effectively. Track phone calls, meetings, notes and task to qualify them quickly. For each opportunity, know which stage it is in, who worked on it, what happened so far, and how likely it is to close. Predict with accuracy what actual sales are going to look like next week, next month, and next quarter. Custom Sales Pipeline. Customize each stage of the sales cycle, adding as many or as few stages as you need, and its likelihood based on its stage. Gives you an instant report of the aggregate level of activity for each sales staff, from meetings, notes, phone calls, and even custom forms. Get alerts for deals that have not been updated for a pre-configured amount of time. Motivate your sales team by showing in real-time the commission they get on deals. Powerful dashboard gives you instant overview of upcoming Activity and key performance metrics of your staff.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of a Field Service Management platform
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Audience
Companies searching for a solution to manage and organize their leads effectively
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$240 per 3 users per month
Free Version
Free Trial
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Pricing
$12.00/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationUpvise
Founded: 2008
Singapore
www.upvise.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Desktop.com
Kynection KIM
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