CSOne

CSOne

Libran Business Systems
TitanTasks

TitanTasks

Feralbyte
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

Highly scalable and fully customizable this is the right tool for you company. From managing your client details to sending reports to them you have all the tools needed to make your company grow! The mobile application is ready for adverse situations. Work in offline mode, even when you don't have internet access. The TitanTasks provides an offline experience that allows you to work naturally so that the worker maintains productivity regardless of the state of the mobile network. When online, changes you make are synced automatically. Work requests come from all over and sometimes it is confusing to manage them. With Titantasks you can assign the task to an employee or place the task in a 'To Schedule' state. It is simple to view overdue jobs and those that are unscheduled in a global list or in the calendar. We can quickly see the availability of teams and assign the task effortlessly and without forgetting anything.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

Companies with external teams that need a team management platform solution to contact and gather information in the field

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Feralbyte
Founded: 2016
Portugal
feralbyte.com

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FieldTech

FieldTech

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Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Google Maps

Integrations

Google Maps
Claim CSOne and update features and information
Claim CSOne and update features and information
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