CSOne

CSOne

Libran Business Systems
TankSpotter

TankSpotter

Digital Software Services
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+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

TankSpotter is field-service and operations software for propane and heating-oil companies. Its mobile apps and web dashboard bring service dispatch, scheduling, work orders, tank and vehicle inspections, leak-check records, delivery tickets, employee training records, and sales leads into one field-work platform. Technicians and drivers can complete forms, capture photos, signatures, GPS locations, and notes when cellular service is unavailable; records sync to the office when a connection returns. Office teams can assign work, review field records, manage training, and track activity across customers and equipment. The software is designed for propane retailers and fuel-delivery operators, including owners, managers, safety and service staff, drivers, and field technicians.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies in need of a Field Service Management platform

Audience

Propane retailers: owners, managers, service techs and drivers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported

Pricing

$600/month
$6,000 one-time setup plus $600/month. Final pricing is tailored to fleet size and selected modules; unlimited users are included.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Digital Software Services
Founded: 2010
United States
tankspotter.io

Alternatives

Walkabout

Walkabout

Walkabout Software

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AgVantage Edge

AgVantage Edge

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FieldAx

FieldAx

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OfficeTrack

OfficeTrack

OfficeTack
FieldEdge

FieldEdge

Xplor
ServiceWarrior

ServiceWarrior

DesertMicro
VortechPro

VortechPro

Vortech Technologies, Inc.

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

QuickBooks Online Not Supported
Zoho Books Not Supported

Integrations

QuickBooks Online Supported
Zoho Books Supported
Claim CSOne and update features and information
Claim CSOne and update features and information
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Claim TankSpotter and update features and information