CSOneLibran Business Systems
|
||||||
Related Products
|
||||||
About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
|
About
OpenRMA Repair Centre is a desktop based Repair Tracking Software, RMA Management Software, Services Tracking Software, Ticketing Management Software specifically for small and medium sized repair business shops that allows technicians to track and manage their repair jobs. The software handles all repairs and keeps track your inventory items and manage multiple locations. The software allows you to track the history of your repairs, search by various factors such as customer, serial number, warranty and many more factors giving you an overview of your business workflow. After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies in need of a Field Service Management platform
|
Audience
Computer repair shops seeking a solution to manage their business processes
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$240 per 3 users per month
Free Version
Free Trial
|
Pricing
$185 one-time fee
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationLibran Business Systems
United States
csone.biz/en/
|
Company InformationOpenRMA
Founded: 2016
Greece
www.openrma.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|||||
|
|
|||||
|
|
|||||
|
|
|||||
Categories |
Categories |
|||||
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
|
Repair Shop Features
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|