OpenRMA

Sattotal is cloud software for repair shops and service centers that fix phones, computers, appliances and electronics. It covers the whole repair lifecycle in one place, from the moment the device comes in until the customer picks it up. Repair workflow: device check-in with photos and customer signature, PDF intake receipt, repair statuses with technician notes and full history, and a QR-code tracking page so customers can check the status online. Quotes and customers: quotes sent by email that customers approve or reject online, customer CRM, device database and automatic notifications at every step. Shop management: spare-parts inventory across multiple warehouses, warranties and RMA, point of sale and invoicing (in supported countries), analytics, an AI assistant, CSV import, and roles and permissions per technician. Built for every market: available in 19 languages and adapted to 44 countries, with local tax IDs, taxes, currency and consumer law.

Repero is a repair-shop management platform designed to streamline service operations for businesses that fix electronics, appliances, phones, or other equipment. The software provides a cloud-based ticketing system that tracks client and repair-job information anywhere, any device; it enables users to create and manage repair orders, record customer and product details, log repair history per item, send emails and SMS updates to clients, print and customize invoices and receipts, manage inventory of parts and products, and generate statistics and charts to monitor business performance. The system emphasizes ease of use with a mobile-friendly interface, allowing technicians or shop managers to quickly create a customer, register a product, and start tracking repairs in minutes. With integrations or features for inventory control, client communications, and repair-history tracking, Repero helps repair shops save time, improve customer service, and reduce administrative overhead.