CSOne

CSOne

Libran Business Systems
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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

Finding a service provider for home repairs is easier than ever. Keepe’s automation technology takes care of the entire repair process, saving costs on every work order you send to us. Keepe is constantly expanding our technician network nationwide. Proven to complete hundreds of thousands of work orders, we focus on consistently delivering speed and efficiency. Besides being licensed, bonded, and insured, each Keeper is thoroughly background checked and rated after each job. We only send the highest-rated contractors to a new job, giving homeowners the best service available. Our intention is to always give exceptional service and make homeowners happy. Keepe works with your system to manage work orders, authorizations, and invoices. No back and forth phone calls on each work order. We’ll manage the communications so that you don’t have to.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a Field Service Management platform

Audience

B2B marketplace solution for home repair businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing is professional about this company. Hard to understand because they come from India or similar country.
  • N/A
  • None. This company has bad business practices. They rip off their clients and contractors. I will never work with this company again.
  • N/A.
  • They lied a lot and dodge questions and it's never a supervisor or manager around, just some unwittingly type of rep on the phone. They rob the techs causing customer property issues.

Cons

  • They agree on amount to do service for them and than after the work is done they dont pay or say we can only pay you half.
  • To whom it may concern, I, Tracy Hammond of Hammond Services whose company has been in business for over 115 years, and during WWII our company produced and distributed every washer and dryer on every ship, submarine, naval and marine installations throughout the world. This company Keepe is one of the most unscrupulous non-regarding of their technicians and or customers.
  • They approved a job and once completed they said the job was not approved and they are refusing to pay me.
  • Stay away from these scammers!
  • They will use whoever their client is to get you in the door to set the customer up.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Keepe
Founded: 2016
United States
www.keepe.com

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Xplor

Categories

Categories

Handyman Supported
Marketplace Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

No info available.

Integrations

No info available.
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