CSOneLibran Business Systems
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JobPROUnisource
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
JobPRO, a job shop and service management solution, brings consistency to the costing and workflow of jobs. Manage repairs, assets, technicians, and more. Improve visibility and take control! Manufacturing software for engineering companies requiring better control in engineer-to-order, make-to-order fabrication and / or refurbishment industries. Managing your small or medium-sized manufacturing business just got easier with JobPRO. JobPRO is an powerful solution that enables you to quote and estimate new business more efficiently, control workflows, and collect the data you need to understand how your business is functioning. JobPRO also integrates seamlessly with your ERP solution. On-site service repairs and technician management can be easily managed thanks you JobPRO Cloud. With JobPRO Cloud, technicians can quote for work whilst on-site, have a customer sign for approval, and more. JobPRO Cloud allows for the easy management of assets including scheduled maintenance.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of a Field Service Management platform
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Audience
Companies that need a job shop and service management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$240 per 3 users per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationUnisource
Founded: 1988
South Africa
jobpro.web.za
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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Manufacturing Execution Features
Document Management
Supported
Forecasting
Supported
Quality Control
Supported
Quote Management
Supported
Resource Management
Supported
Supplier Management
Supported
Supply Chain Management
Supported
Traceability
Supported
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Integrations
No info available.
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Integrations
No info available.
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