CSOne

CSOne

Libran Business Systems
FieldTech

FieldTech

Engee IT
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

If you carry out field work, Fieldtech can be adapted to your company thanks to the parameterization of its forms. If you carry out different types of audits and / or inspections, Fieldtech will allow your field operators to receive work orders online and to record evidence of them when performing them. If you perform any type of technical service, Fieldtech will allow both your customers and your office staff to upload tickets. These will become work orders that you will assign to your technicians, who will receive all the requirements in their app. Manage your clients and operators. Assign work orders quickly and easily and view their status in real time. Be in control of the tasks of all your clients. Your operators will be able to receive and make work orders. Your clients will be able to sign the order once it has been finished and will receive a digital receipt at the time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies in need of a Field Service Management platform

Audience

Companies that need a platform to manage their field operators

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported

Pricing

$6 per operator, per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Engee IT
Argentina
www.engee.com.ar/

Alternatives

Walkabout

Walkabout

Walkabout Software

Alternatives

Quadra

Quadra

ERTH Corporation
FieldAx

FieldAx

Merfantz Technologies
FieldEdge

FieldEdge

Xplor
ExpandIT

ExpandIT

ExpandIT
Flobot

Flobot

Fresh Milk Software
CSOne

CSOne

Libran Business Systems

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

No info available.

Integrations

No info available.
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