CSOne

CSOne

Libran Business Systems
FieldEdge

FieldEdge

Xplor
CSOne FieldEdge

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CSOne:

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
FieldEdge:

About

FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster.
CSOne:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
FieldEdge:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
CSOne:

Audience

Companies in need of a Field Service Management platform
FieldEdge:

Audience

FieldEdge is built for field service contractors—especially HVAC, plumbing, electrical, locksmith, and appliance repair businesses—seeking to streamline operations, improve efficiency, and grow revenue
CSOne:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
FieldEdge:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CSOne:

API

Offers API Not Supported
FieldEdge:

API

Offers API Not Supported
CSOne:

Screenshots and Videos

FieldEdge:

Screenshots and Videos

CSOne:

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported
FieldEdge:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
CSOne:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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FieldEdge:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CSOne:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
FieldEdge:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CSOne:

Company Information

Libran Business Systems
United States
csone.biz/en/
FieldEdge:

Company Information

Xplor
Founded: 2009
United States
fieldedge.com
CSOne:

Alternatives

Walkabout

Walkabout

Walkabout Software
FieldEdge:

Alternatives

WEX Field Service Management

WEX Field Service Management

4.6 out of 5 stars
CSOne:
Quadra

Quadra

ERTH Corporation
FieldEdge:
QuickBooks Online

QuickBooks Online

Intuit
4.4 out of 5 stars
CSOne:
FieldAx

FieldAx

Merfantz Technologies
FieldEdge:
ThermoGrid

ThermoGrid

ECI ThermoGrid
3.0 out of 5 stars
CSOne:
FieldEdge

FieldEdge

Xplor
FieldEdge:
Workiz

Workiz

3.0 out of 5 stars
CSOne:
FieldEdge:
CSOne:

Categories

FieldEdge:

Categories

Appliance Repair Supported
Home Services Supported
HVAC Supported
Locksmith Supported
Plumbing Supported
Service Dispatch Supported
CSOne:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported
FieldEdge:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Not Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
CSOne:

Integrations

Asset Integrity Hub (AIH) Not Supported
NationBuilder Not Supported
Nearby Now Not Supported
Nexa Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage Intacct Not Supported
Scout AI Not Supported
Twilio Not Supported
pulseM Not Supported
FieldEdge:

Integrations

Asset Integrity Hub (AIH) Supported
NationBuilder Supported
Nearby Now Supported
Nexa Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Intacct Supported
Scout AI Supported
Twilio Supported
pulseM Supported
CSOne:
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FieldEdge:
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