CSOneLibran Business Systems
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Digitalnatie Service SuiteDigitalnatie
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Related Products
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CSOne:
About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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Digitalnatie Service Suite:
About
Digitalnatie Service Suite is a web-based field service management platform for HVAC, plumbing, electrical, water-treatment, installation and maintenance businesses. It combines customer records, job requests, scheduling and dispatch, work orders, service contracts, route planning, inventory and van stock. Office teams prepare quotations and invoices, follow payments and review operational reports. Technicians use a browser-installed mobile app to view job and asset details, record time and materials, complete safety checks, add photos and notes, and collect customer signatures. The suite also supports preventive maintenance, equipment and site records, workflow automation and a customer portal for service reports and invoices. Its interface is available in Dutch, French and English. It is designed for Belgian service providers coordinating field technicians and customer-site work.
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CSOne:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Digitalnatie Service Suite:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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CSOne:
Audience
Companies in need of a Field Service Management platform
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Digitalnatie Service Suite:
Audience
HVAC contractors, plumbers, water treatment specialists, installation companies and maintenance providers.
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CSOne:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Digitalnatie Service Suite:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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CSOne:
API
Offers API
Not Supported
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Digitalnatie Service Suite:
API
Offers API
Supported
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CSOne:
Screenshots and Videos |
Digitalnatie Service Suite:
Screenshots and Videos |
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CSOne:
Pricing
$240 per 3 users per month
Free Version
Not Supported
Free Trial
Supported
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Digitalnatie Service Suite:
Pricing
€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Version
Not Supported
Free Trial
Supported
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CSOne:
Reviews/
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Digitalnatie Service Suite:
Reviews/
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CSOne:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Digitalnatie Service Suite:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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CSOne:
Company InformationLibran Business Systems
United States
csone.biz/en/
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Digitalnatie Service Suite:
Company InformationDigitalnatie
Founded: 2022
Belgium
digitalnatie.app
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CSOne:
Alternatives |
Digitalnatie Service Suite:
Alternatives |
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Digitalnatie Service Suite:
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Digitalnatie Service Suite:
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Digitalnatie Service Suite:
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CSOne:
Categories |
Digitalnatie Service Suite:
Categories |
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CSOne:
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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CSOne:
Integrations
Google Maps
Not Supported
HubSpot CRM
Not Supported
Microsoft 365
Not Supported
Peppol
Not Supported
Waze
Not Supported
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Digitalnatie Service Suite:
Integrations
Google Maps
Supported
HubSpot CRM
Supported
Microsoft 365
Supported
Peppol
Supported
Waze
Supported
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CSOne:
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Digitalnatie Service Suite:
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