CRMUnleashedForce Software
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Related Products
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About
With CRMUnleashed Help desk software you can view an easy-to-understand comprehensive visualization of your support department, enable or disable dashboard views with a click of a mouse. With the web-based CRMUnleashed help desk application you have access to your data whenever and wherever you need it. All you need is a web browser and internet access along with a computer/laptop/iPhone/iPad or another device that supports web browsing, and you have the ability to keep your finger on the pulse of your support department from anywhere. Customer portal and support access Deliver complete customer satisfaction, with CRMUnleashed help desk software you can offer your customers secure web portal access from where your customers can create cases, view existing cases, and communicate with the support staff assigned to their cases. Getting and keeping customers is crucial and increasing their satisfaction is paramount.
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About
Intellicon is a complete OmniChannel Contact Center + Help Desk Software ideal for the Customer Services department to provide a delightful customer experience. Engage with your customers on the channel of their choice i.e. Phone, SMS, Email, LiveChat, Social Media etc. IntelliDesk can be used to automate the Help desk processes and increase interdepartmental coordination. You can create multiple forms and attach them with different campaigns for useful data gathering from the customer. Nothing beats a Real-time dashboard when it comes to monitoring multiple aspects of the system at a glance. Intellicon can be integrated with your CRM, Helpdesk, ERP, Sales Portal & Ecommerce for seamless data flow. Design your campaigns and IVRs on the go with our extremely handy campaign builder. Deliver delightful Customer Experience with the refined capabilities of Intellicon CX Center Solution.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses searching for a 360 degree visualization solution for their processes
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Audience
Financial companies searching for a solution to manage and improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationForce Software
www.crmunleashed.com
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Company InformationIntellicon
Founded: 2012
Pakistan
intellicon.io
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
No info available.
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Integrations
No info available.
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