Unavoidable CRM

Unavoidable CRM

Unavoidable Studio
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About

CRM Basket is an all-in-one CRM and marketing platform for owner-operated small businesses. It puts contacts, conversations, calendars and payments in one place, so every customer interaction shows in a single timeline. Tools include pipelines, two-way SMS and email in one inbox, missed-call text-back, online booking, automated follow-up workflows, review requests, invoices and text-to-pay, e-signature documents, forms, QR codes, and a website and funnel builder, plus a mobile app. Industry setups come pre-built for authors, landscapers, dog groomers, daycares and boarders, and ATM and vending operators, with workflows, templates and pipelines ready on day one. Optional done-for-you implementation is available. Plans start at $37 per month, and every plan includes a free trial.

About

Unavoidable CRM is a cloud-based customer relationship management system for small service businesses, including trades, clinics, cleaning and pest-control companies, tour operators and agencies. It brings enquiries and customer conversations into a shared workspace, with an AI receptionist for answering and booking calls, missed-call text-back, and an inbox for SMS, WhatsApp, email and phone calls. Teams can manage leads through a sales pipeline, schedule appointments, automate follow-ups, prepare quotes and invoices, collect payments through Stripe, and chase overdue balances. The system also supports booking and customer records, helping smaller operators coordinate work from first enquiry through payment. Plans include the same core features and differ by user allowance and white-label options. Usage-based charges for calls, messages and AI receptionist minutes are billed separately at provider cost.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses and solo owners: authors, landscapers, dog groomers, ATM and vending operators

Audience

Small UK service businesses, including trades, clinics, cleaning and pest-control firms, tour operators, and small agencies.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$37/month
Free Version Not Supported
Free Trial Supported

Pricing

£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CRM Basket
Founded: 2026
United States
crmbasket.com

Company Information

Unavoidable Studio
Founded: 2026
United Kingdom
unavoidablecrm.com

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Categories

CRM Supported

Categories

CRM Supported

Integrations

GoCardless Not Supported
Google Calendar Not Supported
Mailchimp Not Supported
OpenRouter Not Supported
Postmark Not Supported
QuickBooks Online Not Supported
Retell AI Not Supported
Stripe Not Supported
Twilio Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Xero Not Supported

Integrations

GoCardless Supported
Google Calendar Supported
Mailchimp Supported
OpenRouter Supported
Postmark Supported
QuickBooks Online Supported
Retell AI Supported
Stripe Supported
Twilio Supported
WhatsApp Supported
WooCommerce Supported
Xero Supported
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