CASIENuvento
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FreshchatFreshworks
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Related Products
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About
Cognitive assisted smart intelligent employee (CASIE) is a cloud-based chatbot for employee assistance and training. It leverages the enterprise’s knowledge and service sources to deliver training and self-service support to your employees. This chatbot for employees is integrable with your company’s database, project management platforms and social channels, and uses intelligence and cognition to provide real-time support and information to employees. As for front-facing chat and collaboration platforms, CASIE integrates with Facebook, MS Teams, Slack, WhatsApp, Skype and much more. Business owners can use the platform to train their staff and power up employee independence at the workplace without affecting existing operations. CASIE’s system captures users’ intent and responds according to the context of the questions raised in employee chatbot. With quick access to the right answers, your employees can spend more time in productive work.
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About
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.
Key Value Propositions:
1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more
2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional
3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and organizations requiring a chatbot solution to boost employee productivity
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Audience
Sales teams, customer service teams, and marketers of SaaS & eCommerce software with up to 50 team members
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15.00/month/user
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationNuvento
Founded: 2007
United States
nuvento.com/chatbot-for-employees/
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Company InformationFreshworks
Founded: 2011
United States
www.freshworks.com/live-chat-software/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Not Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
Facebook
Supported
Slack
Supported
WhatsApp
Supported
Aircall
Not Supported
Botmind
Not Supported
Clearbit
Not Supported
Dooca Commerce
Not Supported
Engagely.ai
Not Supported
Freshservice
Not Supported
Kaleyra
Not Supported
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Integrations
Facebook
Supported
Slack
Supported
WhatsApp
Supported
Aircall
Supported
Botmind
Supported
Clearbit
Supported
Dooca Commerce
Supported
Engagely.ai
Supported
Freshservice
Supported
Kaleyra
Supported
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