CASIE

CASIE

Nuvento
Engati

Engati

Engati Technologies
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About

Cognitive assisted smart intelligent employee (CASIE) is a cloud-based chatbot for employee assistance and training. It leverages the enterprise’s knowledge and service sources to deliver training and self-service support to your employees. This chatbot for employees is integrable with your company’s database, project management platforms and social channels, and uses intelligence and cognition to provide real-time support and information to employees. As for front-facing chat and collaboration platforms, CASIE integrates with Facebook, MS Teams, Slack, WhatsApp, Skype and much more. Business owners can use the platform to train their staff and power up employee independence at the workplace without affecting existing operations. CASIE’s system captures users’ intent and responds according to the context of the questions raised in employee chatbot. With quick access to the right answers, your employees can spend more time in productive work.

About

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and organizations requiring a chatbot solution to boost employee productivity

Audience

Any industry which is looking for a solution for customer service, marketing campaigns, etc

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Here are the things I liked about Engati Chatbot: * No complexity platform to build smart autoresponder bots. * Integrates with every social media account. * No coding is required.
  • Very easy to set up no coding required. Pre-built reply and great customization options. Easy drag and drop to add extra features. Intelligent Instant auto replay feature.
  • The platform is genuinely easy to use and the customer experience is phenomenal. I found it easy to navigate through the application without any difficulties whatsoever.
  • Its the best and the fastest chatbot I came across. The personalized option makes it perfect for any business or e-commerce industry. The overall process to make a bot just took 10 minutes of my time which is just unbelievable.
  • Multi channel chatbot deployment Live chat feature Multi lingual support Affordable pricing Best Customer support

Cons

  • Overall it's an outstanding platform.
  • It worked great for me. Nothing to share about cons.
  • None so far, I have had smooth sailing up until this point!
  • The speed may get affected because of heavy traffic in a website sometimes.
  • Complex features and manuals to understand about the product features.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Nuvento
Founded: 2007
United States
nuvento.com/chatbot-for-employees/

Company Information

Engati Technologies
Founded: 2017
India
www.engati.com/

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Visativ Chatbot

Visativ Chatbot

Living Actor

Categories

Chatbot Supported

Categories

Chatbot Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Facebook Supported
Skype Supported
Slack Supported
WhatsApp Supported
Akamai Supported
Matillion Supported
Microsoft 365 Supported
Microsoft Teams Supported
SiteLock Supported
Snowflake Supported
Telegram Not Supported
WeChat Not Supported
X (Twitter) Not Supported

Integrations

Facebook Supported
Skype Supported
Slack Supported
WhatsApp Supported
Akamai Not Supported
Matillion Not Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
SiteLock Not Supported
Snowflake Not Supported
Telegram Supported
WeChat Supported
X (Twitter) Supported
Claim CASIE and update features and information
Claim CASIE and update features and information
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Claim Engati and update features and information