CARIN

CARIN

TC&C
RECITE

RECITE

Numonix
+
+

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About

In today’s fast paced business environment with the constantly and rapidly evolving technology solutions, we provide our customers invaluable assistance with our planning and consultancy services. TC&C's goal is to help our customers achieve measurable results effectively and efficiently. Finding the best solution to a business problem requires an open mind, thorough consideration of the numerous technology options and delivery approaches. We put our many years of diverse experience in implementing unified communication systems coupled with in-depth technical knowledge and innovative solutions into practice for the benefit of our clients when we help plan technology solution delivery or provide tailored, practical advice to specific problems. TC&C supports the systems we sell by providing our customers with top-notch installation services. By taking advantage of our installation services, the customer can be assured that the applications they are purchasing are configured properly.

About

We believe you should be able to record and listen to your calls the way you want to. This is why our RECITE recording solution offers 80 customizable widgets and dashboards, 100 replay permission levels, 8 recording modalities, 50 canned and modifiable reports, and 4 types of built-in storage support. Screen Recording of the agent’s desktop that is synchronized to the audio recording, which provides a comprehensive view of the customer interaction. Quality Management tool for quality assurance and management to evaluate employee performance, ensure adherence to corporate procedures and maximize staff productivity. Customizable Dashboards tool enables agents, supervisors and administrators to view real-time metrics. Web-based storage and retrieval for easy, secure sharing of files via email (.WAV format).

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a compliance solution to record media and improve operations

Audience

Call Recording solution for companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TC&C
Founded: 1992
Hungary
www.tcandc.com

Company Information

Numonix
Founded: 2013
United States
numonixrecording.com

Alternatives

VCM Enterprise

VCM Enterprise

Vityl (Fortra)

Alternatives

OmniPCX RECORD Suite

OmniPCX RECORD Suite

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CDN Cheap

CDN Cheap

NovoFlare
OnviCord

OnviCord

OnviSource
SonicView

SonicView

Provana
Castel Cloud

Castel Cloud

Castel Communications
TelStrat QM

TelStrat QM

Serenova

Categories

Call Recording Supported

Categories

Call Recording Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Supported
Video Call Recording Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

Integrations

No info available.

Integrations

No info available.
Claim CARIN and update features and information
Claim CARIN and update features and information
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Claim RECITE and update features and information