C-Flex

C-Flex

Cortel
+
+

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About

Receive calls, texts, and voice calls from your desk phone, computer, tablet, or mobile device. Have a friendly greeting that transfers customers quickly. Keep your desk phone or go remote on a mobile device. Manage all calls, transfers and voicemails inside your browser or mobile app. You can have trainers work with salespeople to coach and correct your customer service. If you stay with your current phone system, your customers will be driven to frustration when their calls drop or they get sent to the wrong extension. If you’re tired of frustrating your customers and wasting money year after year on desk phones, it’s time to come home to C-Flex. The never-ending expenses of traditional phone systems will bleed you dry and eat up profit. Start working with C-Flex today to map out your new phone system and create a plan to launch. We’ve helped thousands of businesses implement new phone systems and we’ll make a plan that is sure to win new business and stop frustrating customers.

About

RemoteDesk is the only automated monitoring solution that continuously secures the identities of remote work-at-home agents and delivers the Clean Desk Environment*. RemoteDesk’s elegant and simple AI technology securely monitors remote employee​ while providing clear transparency, accountability, work-at-home policy compliance and risk management for outsourcing initiatives. RemoteDesk’s AI-based technology helps managers get real-time alerts to track the time and engagement of remote employees. Its employee monitoring feature helps companies manage projects, verify compliance adherence, prevent insider threats, and measure teams’ productivity with comparative metrics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Companies and salespeople searching for a solution to improve their remote workforce management process

Audience

Mid-market and enterprise companies with 500–10,000+ employees, especially those managing remote, hybrid, BYOD, contractors, and third-party workforces.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Cortel
United States
www.cortel.com

Company Information

RemoteDesk
Founded: 2015
United States
remotedesk.com

Alternatives

Alternatives

TeamOB

TeamOB

TeamOB Solutions
OneNumber

OneNumber

Vasudev

Categories

Remote Work Supported

Categories

Remote Work Supported
Time Tracking Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Not Supported
Time Tracking Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Not Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Not Supported
Timesheet Management Not Supported
Vacation / Leave Tracking Not Supported

Integrations

3CX Supported
Amazon Web Services (AWS) Supported
Google Workspace Not Supported
Okta Not Supported

Integrations

3CX Not Supported
Amazon Web Services (AWS) Not Supported
Google Workspace Supported
Okta Supported
Claim C-Flex and update features and information
Claim C-Flex and update features and information
Claim RemoteDesk and update features and information
Claim RemoteDesk and update features and information