BuildOps

BuildOps

4.9 out of 5 stars
Zebu

Zebu

Zebu HQ
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About

Are you a commercial contractor in the HVAC / Mechanical, Refrigeration, Electrical, or Plumbing industry? Get the #1 all-in-one Field Service Management Software for commercial MEP contractors. Streamline your dispatch, quoting/invoicing, service, projects, and reports. - All your metrics can be reported from one place - Monitor field tech success, identify trends, and make data-backed decisions - Attach photos, videos and PDFs easily to invoices and quotes. - From service to projects and everything in between Automate the flow of work orders and customer data, as well as invoices, from the office to the field and back again. Your office staff can see the status of each technician, their skill set, availability, and more with BuildOps. This makes planning, from emergency service to months ahead, as simple as "drag-and-drop". BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.

About

Zebu is cloud-based field service management software for home-service and other appointment-based businesses. It combines lead and customer management, quoting, scheduling and dispatch, technician workflows, invoicing, payments, and reporting. Teams can create quotes from a price book, collect approvals and deposits, assign jobs on a dispatch board, and give technicians a mobile app with offline access. Customer-facing tools include online booking, quote approval, invoice payment, and visit rescheduling through a portal. Zebu also supports recurring jobs, checklists, automated reminders, review requests, and lead follow-up. It serves HVAC, plumbing, electrical, cleaning, landscaping, roofing, painting, pest control, and related trades. QuickBooks Online synchronization is included; Xero synchronization is an add-on. It is designed for owners, office teams, dispatchers, and field technicians.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Commercial HVAC / Mechanical, Electrical, Plumbing, and Refrigeration contractors

Audience

Small and mid-sized home and field service businesses, such as cleaning, HVAC, plumbing, electrical, landscaping, roofing, painting, and pest control companies, along with their office staff, dispatchers, and technicians. Useful for any business that needs to manage leads, quotes, scheduling, invoicing, and customer payments in one place.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39/month
Starter is $39 per month for up to 5 users; additional users are $9 per user per month. Growth is $89 per month for up to 15 users, and Pro is $159 per month for up to 30 users. Monthly plans are month-to-month; optional annual billing saves 15%. A 14-day free trial is available without a credit card. Xero synchronization is an optional $8 per month per company; a company connects either Xero or QuickBooks Online, not both at once.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • We are grateful to BuildOps for revolutionizing the way we handle dispatch and scheduling of our teams. Their technology has propelled us forward in leaps and bounds.
  • We are thoroughly satisfied with the value we have received from this platform. The offerings are great and the pricing is just right. The customer service team was especially helpful in getting us up and running. Really like mobile capabilities for our technicians in the field.
  • BuildOps provides great customer support to help customers run their business more efficiently. The platform offers a variety of functions to help streamline operations and increase productivity.
  • I’ve used other construction management software in the past, but BuildOps has been the easiest to use by far. Their customer service team is always available to help with any issues you may have, which is great. It’s obvious that they really care about their clients and providing them with the best tools possible.
  • BuildOps has been an invaluable asset to my business, allowing me to present a professional image to my clients. As a one-man operation, I am always looking for effective and efficient ways to manage my workload. BuildOps has been integral in this, automating tasks that would have taken me much longer to complete. My customers appreciate the automated reminders and notifications, ensuring that all tasks are completed on time and that communication between us remains clear. Thanks to BuildOps, I have saved time and energy in running my business, and I'm immensely grateful for their support.

Cons

  • Allow for an additional two weeks in the crew training planning timeline.
  • This product provides excellent MEP functionality, although it may be a bit expensive for small companies in the field.
  • From time to time, all platforms require some form of adjustment and BuildOps is no different. With their suite of apps and integrations, the team at BuildOps provides customers with the best possible experience. Their customer support team is always available to help with any issue, no matter how small. They strive to ensure that all customers feel heard and appreciated.
  • It's too early to make a definitive statement, but in the few months that we've been using BuildOps, we've been really pleased.
  • I have a small business, and BuildOps has been perfect for my needs. It performs exactly as I require, i heard that larger businesses may not get the full range of features they're looking for.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BuildOps
Founded: 2018
United States
buildops.com

Company Information

Zebu HQ
Founded: 2026
United States
getzebu.com

Alternatives

Alternatives

MyHomeService360

MyHomeService360

The Compendium Company
MightyCrews

MightyCrews

Cloudline Software Ltd.
ShopBoard

ShopBoard

ShopBoard, LLC

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Construction Management Features

Accounting Integration Supported
Budget Tracking/Job Costing Supported
Change Orders Supported
Commercial Supported
Contract Management Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Not Supported
RFI & Submittals Supported
Subcontractor Management Supported
Timesheets Supported

Construction Scheduling Features

Bid Management Supported
Change Orders Supported
Gantt Charts Not Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Supported
Task Management Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Fixed Asset Management Features

Asset Budgeting Supported
Asset Lifecycle Management Supported
Audit Trail Supported
Barcoding / RFID Supported
Depreciation Management Supported
Disposal Management Supported
Document Management Supported
Inventory Tracking Supported
Tax Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Supported
DataXchange Supported
Google Business Profile Not Supported
Miter Supported
Pelles AI Supported
QuickBooks Online Advanced Supported
Sage Intacct Supported
Stripe Not Supported
Viewpoint Spectrum Supported
Viewpoint Vista Supported
Xero Not Supported
hh2 Supported

Integrations

QuickBooks Online Supported
DataXchange Not Supported
Google Business Profile Supported
Miter Not Supported
Pelles AI Not Supported
QuickBooks Online Advanced Not Supported
Sage Intacct Not Supported
Stripe Supported
Viewpoint Spectrum Not Supported
Viewpoint Vista Not Supported
Xero Supported
hh2 Not Supported
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