BuildOps

BuildOps

4.9 out of 5 stars
HCSS

HCSS

4.8 out of 5 stars
BuildOps HCSS

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BuildOps:

About

Are you a commercial contractor in the HVAC / Mechanical, Refrigeration, Electrical, or Plumbing industry? Get the #1 all-in-one Field Service Management Software for commercial MEP contractors. Streamline your dispatch, quoting/invoicing, service, projects, and reports. - All your metrics can be reported from one place - Monitor field tech success, identify trends, and make data-backed decisions - Attach photos, videos and PDFs easily to invoices and quotes. - From service to projects and everything in between Automate the flow of work orders and customer data, as well as invoices, from the office to the field and back again. Your office staff can see the status of each technician, their skill set, availability, and more with BuildOps. This makes planning, from emergency service to months ahead, as simple as "drag-and-drop". BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.
HCSS:

About

HCSS provides easy-to-use software built for construction companies that want to win more work, work smarter, and boost profits. For nearly 40 years, we've helped heavy civil contractors, infrastructure builders, and utility companies improve operations, from estimating and project management to field tracking, equipment maintenance, and safety. Tools like HeavyBid, HeavyJob, and HCSS Safety are built for the field and designed to work together, giving your team real-time visibility, tighter cost control, and better job outcomes. With 45+ accounting integrations and customizable APIs, HCSS fits seamlessly into your tech stack. We regularly update our software based on feedback from real crews, ensuring it fits the way your team works. Backed by award-winning 24/7/365 support and a proven implementation process, HCSS helps reduce risk, cut inefficiencies, and deliver fast ROI. If you're ready to grow your business and gain a competitive edge, HCSS is the partner that gets you there.
BuildOps:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
HCSS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
BuildOps:

Audience

Commercial HVAC / Mechanical, Electrical, Plumbing, and Refrigeration contractors
HCSS:

Audience

Our main customer base consists of infrastructure, heavy/highway, and utility contractors.
BuildOps:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
HCSS:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
BuildOps:

API

Offers API Not Supported
HCSS:

API

Offers API Supported
BuildOps:

Screenshots and Videos

HCSS:

Screenshots and Videos

BuildOps:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
HCSS:

Pricing

$60 - $4,000+/user/year
We know every business is unique, and so is our pricing. Depending on the HCSS products you choose and how much you use them, our annual pricing typically ranges from $60 to $4,000+. If you're looking to get the most out of our entire platform, we offer annual pricing based on your company's revenue. This way, as you grow, our solutions keep providing value every step of the way.
Free Version Not Supported
Free Trial Not Supported
BuildOps:

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5
HCSS:

Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.5 / 5
support 5.0 / 5
BuildOps:

Pros & Cons from Real Users

Pros

  • We are grateful to BuildOps for revolutionizing the way we handle dispatch and scheduling of our teams. Their technology has propelled us forward in leaps and bounds.
  • We are thoroughly satisfied with the value we have received from this platform. The offerings are great and the pricing is just right. The customer service team was especially helpful in getting us up and running. Really like mobile capabilities for our technicians in the field.
  • BuildOps provides great customer support to help customers run their business more efficiently. The platform offers a variety of functions to help streamline operations and increase productivity.
  • I’ve used other construction management software in the past, but BuildOps has been the easiest to use by far. Their customer service team is always available to help with any issues you may have, which is great. It’s obvious that they really care about their clients and providing them with the best tools possible.
  • BuildOps has been an invaluable asset to my business, allowing me to present a professional image to my clients. As a one-man operation, I am always looking for effective and efficient ways to manage my workload. BuildOps has been integral in this, automating tasks that would have taken me much longer to complete. My customers appreciate the automated reminders and notifications, ensuring that all tasks are completed on time and that communication between us remains clear. Thanks to BuildOps, I have saved time and energy in running my business, and I'm immensely grateful for their support.

Cons

  • Allow for an additional two weeks in the crew training planning timeline.
  • This product provides excellent MEP functionality, although it may be a bit expensive for small companies in the field.
  • From time to time, all platforms require some form of adjustment and BuildOps is no different. With their suite of apps and integrations, the team at BuildOps provides customers with the best possible experience. Their customer support team is always available to help with any issue, no matter how small. They strive to ensure that all customers feel heard and appreciated.
  • It's too early to make a definitive statement, but in the few months that we've been using BuildOps, we've been really pleased.
  • I have a small business, and BuildOps has been perfect for my needs. It performs exactly as I require, i heard that larger businesses may not get the full range of features they're looking for.
HCSS:

Pros & Cons from Real Users

Pros

  • HJ is very user-friendly for all levels of users (upper management down to foremen), easy to learn how to use, and the academy is super helpful for beginners as a starting point.
  • I like that HCSS products are capable of carrying us from the inception of the projects, when we develop and track potential leads, to estimating, execution, and closeout.
  • The support from HCSS is by far the best in the industry. The streamlined interface aids in training new users. The integration between systems helps ensure your data is always top tier.
  • HeavyBid and HeavyJob are both great products, when I look back I don't know how we did it before having HeavyJob.

Cons

  • HCSS is expensive, especially when you use multiple platforms of HCSS.
  • HCSS is like Windows: it's been around for a long time and has lots of customers who use its legacy systems. We are here now and need the missing features now. They work hard to accommodate us, but you can feel the delay.
  • There was some loss in functionality within HeavyJob from the Desktop version to the Web version. We hope that gets resolved in years to come.
  • All good, I really don't have any complaints other than some occasional issues with our cloud.
BuildOps:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
HCSS:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
BuildOps:

Company Information

BuildOps
Founded: 2018
United States
buildops.com
HCSS:

Company Information

HCSS
Founded: 1986
United States
www.hcss.com
BuildOps:

Alternatives

HCSS:

Alternatives

InEight

InEight

4.1 out of 5 stars
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HCSS:
BuildOps:
HCSS:
BuildOps:
HCSS:
BuildOps:
HCSS:
Procore

Procore

Procore Technologies
5.0 out of 5 stars
BuildOps:

Categories

HCSS:

Categories

BuildOps:

Construction Management Features

Accounting Integration Supported
Budget Tracking/Job Costing Supported
Change Orders Supported
Commercial Supported
Contract Management Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Not Supported
RFI & Submittals Supported
Subcontractor Management Supported
Timesheets Supported

Construction Scheduling Features

Bid Management Supported
Change Orders Supported
Gantt Charts Not Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Supported
Task Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Fixed Asset Management Features

Asset Budgeting Supported
Asset Lifecycle Management Supported
Audit Trail Supported
Barcoding / RFID Supported
Depreciation Management Supported
Disposal Management Supported
Document Management Supported
Inventory Tracking Supported
Tax Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported
HCSS:

Construction Management Features

Accounting Integration Supported
Budget Tracking/Job Costing Supported
Change Orders Supported
Commercial Supported
Contract Management Not Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Not Supported
RFI & Submittals Supported
Subcontractor Management Supported
Timesheets Supported

Construction Scheduling Features

Bid Management Not Supported
Change Orders Supported
Gantt Charts Not Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Not Supported
Task Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Not Supported
Technician Management Supported
Work Order Management Supported

Construction Bid Management Features

Bidder Management Not Supported
Building Product Database Not Supported
Cost Database Supported
File Sharing Not Supported
Proposal Management Supported
Quotes / Estimates Supported
RFP Management Supported
Subcontractor Management Supported
Takeoff Supported
Version Control Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Supported
Bid Management Supported
Billing & Invoicing Not Supported
Building Product Database Not Supported
Calculators Supported
Change Orders Not Supported
Contract Management Not Supported
Cost Database Supported
Customer Management Not Supported
Customizable Templates Supported
Electrical Estimating Not Supported
Historical Database Supported
HVAC Estimating Not Supported
Job Costing Supported
Plumbing Estimating Not Supported
Price Data / Price Books Supported
Project Management Not Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Supported
Takeoff Supported
What-if Analysis Supported

EHS Management Features

Audit Management Supported
Corrective / Preventive Actions Supported
Environmental Management Supported
Environmental Risk Assessment Not Supported
Forms Management Supported
Incident Management Supported
Industrial Safety Management Supported
Injury Reporting Supported
Inspection Management Supported
MSDS Not Supported
Occupational Health Management Not Supported
OSHA Recordkeeping Supported
Safety Risk Assessment Supported
Training Management Not Supported
Waste Management Not Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Not Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Not Supported
Vehicle Information Supported
Warranty Tracking Not Supported
Work Order Management Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Supported
Inventory Management Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Not Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

Fuel Management Features

Billing & Invoicing Supported
Fuel Card Reconciliation Supported
Fuel Cards Supported
Fuel Cost Management Supported
IFTA Reporting Not Supported
Industry Pricing Not Supported
Personnel Management Not Supported
Third Party Interface Supported
Variables Monitoring Not Supported

Job Costing Features

Bills of Material Supported
Budgeting & Forecasting Supported
Change Orders Supported
Cost-to-Completion Tracking Supported
Invoice Management Supported
Overrun Reporting Supported
Percent-Complete Tracking Not Supported
Production Cost Tracking Supported
Purchase Order Management Not Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Supported

Safety Management Features

Audit Management Supported
Corrective / Preventive Actions Supported
Incident Management Supported
Injury Reporting Supported
Inspection Management Supported
OSHA Recordkeeping Supported
Safety Risk Assessment Not Supported
Training Management Supported

Takeoff Features

3D View Not Supported
Assembly Takeoff Supported
Cross Section Creation Not Supported
Electronic Plans Supported
Elevation Checking Supported
Error Checking Supported
Site Balancing Not Supported
Slope Routines Not Supported
Subcontractor Management Supported
BuildOps:

Integrations

ComputerEase Not Supported
Construction Partner Not Supported
HCSS Plans Not Supported
HCSS Safety Not Supported
HCSS Telematics Not Supported
Hardhat Job Cost Accounting Not Supported
HeavyJob Not Supported
Pelles AI Supported
ProfitBuilder Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage 100 Contractor Not Supported
Sage 300 Construction and Real Estate (CRE) Not Supported
Sage 50 Not Supported
Sage 500 Not Supported
Samsara Not Supported
TimeClock Plus Not Supported
Viewpoint Spectrum Supported
Viewpoint Vista Supported
hh2 Supported
HCSS:

Integrations

ComputerEase Supported
Construction Partner Supported
HCSS Plans Supported
HCSS Safety Supported
HCSS Telematics Supported
Hardhat Job Cost Accounting Supported
HeavyJob Supported
Pelles AI Not Supported
ProfitBuilder Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage 100 Contractor Supported
Sage 300 Construction and Real Estate (CRE) Supported
Sage 50 Supported
Sage 500 Supported
Samsara Supported
TimeClock Plus Supported
Viewpoint Spectrum Not Supported
Viewpoint Vista Not Supported
hh2 Not Supported
BuildOps:
Claim BuildOps and update features and information
Claim BuildOps and update features and information
HCSS:
Claim HCSS and update features and information
Claim HCSS and update features and information