Brook

Brook

Inkey Solutions
CUSI

CUSI

Continental Utility Solutions
3.0 out of 5 stars
Brook CUSI

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Brook:

About

A Billing application developed for the companies supplying Water on metering basis. This application easliy handles both commercial & non-commercial sectors. Support for both manual & automatic meter reading, batch as well as singular meter readings inputs, bill generation with auto email facility, maintaining water consumption history for individual customers.
CUSI:

About

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.
Brook:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CUSI:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Brook:

Audience

Utility Billing software for businesses
CUSI:

Audience

Companies searching for a complete Utility Billing solution
Brook:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CUSI:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Brook:

API

Offers API Not Supported
CUSI:

API

Offers API Not Supported
Brook:

Screenshots and Videos

CUSI:

Screenshots and Videos

Brook:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CUSI:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Brook:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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CUSI:

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
CUSI:

Pros & Cons from Real Users

Pros

  • The customer support is great. I purchased this program in 1992 and they've come a long way. At first, it might take a couple of days to hear back from them but the last several years, I've received quick responses to my cries for help!

Cons

  • Maintenance prices have skyrocketed. I can't afford them anymore. They don't care about small companies (or individuals like me). They are looking for the big bucks that only municipalities can afford. If you are a small rural water system, this company is not for you.
Brook:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CUSI:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Brook:

Company Information

Inkey Solutions
India
www.inkeysolutions.com/what-we-do/custom-application-development/brook
CUSI:

Company Information

Continental Utility Solutions
Founded: 1984
United States
www.cusi.com
Brook:

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CUSI:

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CUSI:
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CUSI:
CORE Utility Billing

CORE Utility Billing

CORE Utilities
Brook:

Categories

CUSI:

Categories

Brook:

Utility Billing Features

Account Management Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Not Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Not Supported
Online Payment Processing Not Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported
CUSI:

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported
Brook:

Integrations

MIP Cloud Not Supported
CUSI:

Integrations

MIP Cloud Supported
Brook:
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CUSI:
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