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About

Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business. Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

About

Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Local businesses of all sizes that want to collect more reviews and connect with leads and customers

Audience

Rannko is ideal for any business with a physical location. Whether a local business, national brand or agency looking to leverage new software tools

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$49 / month
Review Manager: $49
PowerSync: $49
Social: $29
Pro Deluxe (all): $99
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Perfect for people like me who are too busy to deal with soliciting reviews and managing social media, etc.
  • The application syncs with Facebook, Yelp, Google and other social media/review platforms to monitor user reviews. Sends review notifications, and users may respond to them automatically or manually through text messages. Automatically sends review requests and reminders to customers and tracks their reviews. Easy to implement and use, and saves a lot of time and money.
  • Price Point. Simple to Use. Customer Support is awesome. Saved us a ton of money. Puts the business back in the driver seat. Takes the smoke and mirrors out of local seo and review management.
  • This company has helped me grow my book of business by 40% and reduced my amount of work. Not only does it take my work load off but it actually has core values that my clients focus on.
  • Rannko is very clean, simple to use, and essentially "plug and play" for any business. Rannko is constantly innovating and adding new features to increase value, providing support to assist with the introduction and use of the features if needed.

Cons

  • It's something that you ideally keep doing forever, so in that sense it's like going to the chiropractor or something. I feel like I get long-term ROI, though.
  • Can’t think of anything negative to say. This excellent marketing tool really helps small businesses save time and money by managing their digital reviews/social media outreach.
  • Only con I would say is it isn't a super sexy looking software, but that's normal for a startup.
  • Originally I was not sure how I felt about partnering with Rannko but now that we know the product and understand how to position it, we love it!
  • No complaints thus far. There are requirements to update certain social media accounts periodically, but this is due to requirements from the account providers and something that Rannko must have users manually accept to update.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Broadly
Founded: 2013
United States
broadly.com

Company Information

Rannko
Founded: 2017
United States
rannko.com

Alternatives

KUKUI

KUKUI

Kukui

Alternatives

ReputationDefender

ReputationDefender

Gen Digital

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
On-Demand Communications Not Supported
Personalization Not Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Not Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Not Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Not Supported
Data Extraction Not Supported
Lead Distribution Not Supported
Lead Notifications Supported
Lead Nurturing Not Supported
Lead Qualification Supported
Lead Scoring Not Supported
Online Forms Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Axis LMS Not Supported
Constant Contact Supported
FieldPlus Supported
Foursquare Not Supported
Gingr Supported
Google Business Profile Not Supported
Housecall Pro Supported
Jobber Supported
Mailchimp Supported
Mitchell 1 Supported
PawLoyalty Software Supported
PetExec Supported
QuickBooks Online Supported
Rent.com Not Supported
ServiceTitan Supported
Shopify Supported
Stackreaction Supported
TireShop Not Supported
WordPress Supported

Integrations

Axis LMS Supported
Constant Contact Not Supported
FieldPlus Not Supported
Foursquare Supported
Gingr Not Supported
Google Business Profile Supported
Housecall Pro Not Supported
Jobber Not Supported
Mailchimp Not Supported
Mitchell 1 Not Supported
PawLoyalty Software Not Supported
PetExec Not Supported
QuickBooks Online Not Supported
Rent.com Supported
ServiceTitan Not Supported
Shopify Not Supported
Stackreaction Not Supported
TireShop Supported
WordPress Not Supported
Claim Broadly and update features and information
Claim Broadly and update features and information
Claim Rannko and update features and information
Claim Rannko and update features and information