Related Products
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About
We bring you together with the world's creators, experts and icons to learn and interact in live sessions. Bright sessions cover topics from mind, body, home, money & more. Bright helps you take your life to the next level. Bright is a free, stand-alone companion app that gives users access to account settings and stored, cloud-based, video call Sessions. Level up your skills through live video chats with influential people. Learn what it takes to be the best at what you do by connecting with well-known experts to help elevate your life. Sign up now for a free Bright account for access to our Session of the Week. If you’re already a Bright user, sign in to access your existing cloud-based video call Sessions. For more information about Bright, visit our website. You can become a creator and help people learn. You can also book a private session to know more about Bright!
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About
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering an
architecture for the future with an advanced cloud-first approach.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Content creators looking for a video chat platform to teach, learn and interact in live sessions
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Audience
Innovative companies looking to add digital channels, omnichannel communications, omnichannel quality management, and artificial intelligence.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBright
United States
brightlive.com
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Company InformationBright Pattern
Founded: 2010
United States
www.brightpattern.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
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Integrations
Amazon EC2
Not Supported
Amazon Web Services (AWS)
Not Supported
CallFinder
Not Supported
Facebook
Not Supported
Gmail
Not Supported
Google Analytics
Not Supported
Google Calendar
Not Supported
GrowthZone
Supported
IBM Watson
Not Supported
Ivanti Neurons
Not Supported
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Integrations
Amazon EC2
Supported
Amazon Web Services (AWS)
Supported
CallFinder
Supported
Facebook
Supported
Gmail
Supported
Google Analytics
Supported
Google Calendar
Supported
GrowthZone
Not Supported
IBM Watson
Supported
Ivanti Neurons
Supported
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