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About

We bring you together with the world's creators, experts and icons to learn and interact in live sessions. Bright sessions cover topics from mind, body, home, money & more. Bright helps you take your life to the next level. Bright is a free, stand-alone companion app that gives users access to account settings and stored, cloud-based, video call Sessions. Level up your skills through live video chats with influential people. Learn what it takes to be the best at what you do by connecting with well-known experts to help elevate your life. Sign up now for a free Bright account for access to our Session of the Week. If you’re already a Bright user, sign in to access your existing cloud-based video call Sessions. For more information about Bright, visit our website. You can become a creator and help people learn. You can also book a private session to know more about Bright!

About

Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering an architecture for the future with an advanced cloud-first approach.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Content creators looking for a video chat platform to teach, learn and interact in live sessions

Audience

Innovative companies looking to add digital channels, omnichannel communications, omnichannel quality management, and artificial intelligence.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bright
United States
brightlive.com

Company Information

Bright Pattern
Founded: 2010
United States
www.brightpattern.com

Alternatives

Alternatives

uContact

uContact

net2phone
BrightSide

BrightSide

BrightSide | Do more. Work less.™
BrightPay

BrightPay

BrightPay Ireland

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Amazon EC2
Amazon Web Services (AWS)
CallFinder
Facebook
Gmail
Google Analytics
Google Calendar
GrowthZone
IBM Watson
Ivanti Neurons
Microsoft Dynamics 365 Business Central
Salesforce
Salesforce Agentforce Service
ServiceNow
X (Twitter)
Zendesk
Zoho CRM

Integrations

Amazon EC2
Amazon Web Services (AWS)
CallFinder
Facebook
Gmail
Google Analytics
Google Calendar
GrowthZone
IBM Watson
Ivanti Neurons
Microsoft Dynamics 365 Business Central
Salesforce
Salesforce Agentforce Service
ServiceNow
X (Twitter)
Zendesk
Zoho CRM
Claim Bright and update features and information
Claim Bright and update features and information
Claim Bright Pattern and update features and information
Claim Bright Pattern and update features and information