DialersPro Predictive DialerDialersPro
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Related Products
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About
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering an
architecture for the future with an advanced cloud-first approach.
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About
Thanks for stopping by, and pardon us for the lengthy article, but a major business decision is at stake, and all information should be on the table if you are to make the right choice. You are here because you feel as if you have a stone in your shoe, and chances are, you probably do have one. Your business is running, and you are making money, yet you feel that everyday tasks ought to be simpler and easier. You sense that you should have better control over your operation's big picture as well as the small details. You hope that your conversion rate is high enough and that no lead is left behind, but is there a way to make every lead accountable? You know that appointment results are important for your selling process, but can you make your salesmen report accurately and in a timely manner on each and every appointment? It includes everything you need to generate sells and to support your peace of mind.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Innovative companies looking to add digital channels, omnichannel communications, omnichannel quality management, and artificial intelligence.
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Audience
Businesses searching for a dial software solution to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBright Pattern
Founded: 2010
United States
www.brightpattern.com
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Company InformationDialersPro
Founded: 2006
United States
www.dialerspro.com
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Alternatives |
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
Amazon EC2
Amazon Web Services (AWS)
CallFinder
Facebook
Gmail
Google Analytics
Google Calendar
IBM Watson
Ivanti Neurons
Microsoft Dynamics 365 Business Central
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Integrations
Amazon EC2
Amazon Web Services (AWS)
CallFinder
Facebook
Gmail
Google Analytics
Google Calendar
IBM Watson
Ivanti Neurons
Microsoft Dynamics 365 Business Central
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