Bright VPN

Bright VPN

Bright Data
Bright Pattern Bright VPN

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Bright Pattern:

About

Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering an architecture for the future with an advanced cloud-first approach.
Bright VPN:

About

Premium VPN. Free for you. Paid by companies you trust. When large companies do research on the web, they are often misled & blocked by websites, so they can’t see the Web as an everyday person would. Bright Data (Bright VPN’s parent company) collects public information from the web for them and pays for your VPN. In exchange, you allow Bright Data to access the Web from your IP address. Bright Data approves every company using a manual, strict process. Only qualified, respectable companies may request public web data collection through your device. Bright Data screens the traffic in real-time to ensure it meets all its guidelines.
Bright Pattern:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Bright VPN:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Bright Pattern:

Audience

Innovative companies looking to add digital channels, omnichannel communications, omnichannel quality management, and artificial intelligence.
Bright VPN:

Audience

Users interested in a free VPN
Bright Pattern:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Bright VPN:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Bright Pattern:

API

Offers API Not Supported
Bright VPN:

API

Offers API Not Supported
Bright Pattern:

Screenshots and Videos

Bright VPN:

Screenshots and Videos

No images available
Bright Pattern:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Bright VPN:

Pricing

Free
Free Version Supported
Free Trial Not Supported
Bright Pattern:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Bright VPN:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Bright Pattern:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Bright VPN:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Bright Pattern:

Company Information

Bright Pattern
Founded: 2010
United States
www.brightpattern.com
Bright VPN:

Company Information

Bright Data
Israel
brightvpn.com
Bright Pattern:

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Bright Pattern:
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Genesys Cloud CX

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Bright VPN:
BrightPay

BrightPay

BrightPay Ireland
Bright Pattern:

Categories

Bright VPN:

Categories

VPN Supported
Bright Pattern:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported
Bright Pattern:

Integrations

Amazon EC2 Supported
Amazon Web Services (AWS) Supported
CallFinder Supported
Facebook Supported
Gmail Supported
Google Analytics Supported
Google Calendar Supported
Google Chrome Not Supported
IBM Watson Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Opera Not Supported
Salesforce Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
X (Twitter) Supported
Zendesk Supported
Zoho CRM Supported
Bright VPN:

Integrations

Amazon EC2 Not Supported
Amazon Web Services (AWS) Not Supported
CallFinder Not Supported
Facebook Not Supported
Gmail Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Chrome Supported
IBM Watson Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Opera Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Bright Pattern:
Claim Bright Pattern and update features and information
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Bright VPN:
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