BriaCounterPath
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Related Products
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About
Bria is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath.
Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions.
Need more collaboration features? Bria Teams and Bria Enterprise include team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Check out counterpath.com for more details!
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About
For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need.
From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth.
We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises, Service Providers, and Channel Partners
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Audience
Customer service and sales teams from enterprises of all sizes.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$2.95/user/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCounterPath
Founded: 2002
Canada
www.counterpath.com
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Company InformationDiabolocom
Founded: 2005
France
www.diabolocom.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business VoIP Features
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Business VoIP Features
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
Workforce Optimization (WFO) Features
eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
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Integrations
Salesforce
ACCOUNTS
CROSS-CRM
Halo Health Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Modjo
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Integrations
Salesforce
ACCOUNTS
CROSS-CRM
Halo Health Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Modjo
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