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About

Organize all of your classes and live streaming links to power automated texts and emails to your customers when they sign up and before class. The All-In-One Customer Communication Hub. Guide, convert, retain and delight more customers by reaching out to them when it matters most. BrandBot gives you the tools to build growth through deeper relationships, making every time you reach out easier and more personal. Get the most out of MINDBODY or Pike13 from our 15+ out of the box data integrations that allow you to segment your contacts in more than 650 different ways. Now targeting the right customers has never been easier. BrandBot gives you and your team the ability to reach your customers when it matters most. We understand that sometimes that means an automated follow up series based on behavior or an event email sent next Tuesday.

About

Bsport is the next generation all-inclusive management platform for your boutique fitness or wellness studio. A comprehensive system that is fully streamlined with everything you need to run your studio through one platform, tailored to fit specific studio's needs from Pilates and Yoga to Crossfit and Fitness. With simplifying and centralizing your bookings and its management you have more time to focus on your studio and clientele using our automated marketing suite. Through these tools you can facilitate good customer relationships whilst monitoring and improving client acquisition and retention. Integrated Zoom and VOD features enable you to expand your business virtually and gain new members worldwide. And our simple and seamless payment process quickens the customer journey from our widget or app to your studio’s doorstep with as few clicks as possible by electing standard or fully branded customer experiences.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Boutique fitness studios

Audience

Fitness companies looking to manage activity all in one place, while also finding new streams of revenue.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

Book a free demo for pricing information.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.4 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.8 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • The ability to customize the client app especially if you want the software/app to be within your brand guidelines.
  • Marcello is so quick to respond with help and takes care of everything. If I have any issues, I get a response same day - and usually a fix the same day too!
  • The customer support team is so responsive and helpful - especially Francois, wouldn't have been able to do it without him! Any issues we ran into were resolved in a very timely manor and they never made me feel dumb for asking questions. The software itself is very user friendly and we love how clean it looks! It makes it much easier to change classes (time, location, etc.) and also to contact attendees when necessary. We also love how you're able to send direct links to: add payment method, sign up for a class, or a specific payment link.
  • The setup of the dashboard, and the excellent website integration (I especially love how easy you make it to self-modify). I also found great comfort in the complete control I can have over passes, credits, and memberships.
  • - reporting - the support team are great and responsive, always happy to help - migration process was fantastic

Cons

  • So many basic features are lacking on this software. If you have previously used a reputable software (MB, SH) you will have a really hard time using this software. Staff permissions and roles cannot be edited. Payment methods cannot be edited (so if you are a business that has other methods of payment apart from cash/CC) than you wont be able to customize this. There is no staff app which was for us very important. The software very often lags, which really affects the operations. The reporting is super SUPER complicated and not staff friendly at ALL. The migration from our current software was a NIGHTMARE. In the end they were unable to migrate all the data (memberships, past reports, client profiles) They will of course not tell you any of this during the demo call.
  • Nothing! They are amazing. I have no critiques - if something doesn't work right they fix it quickly.
  • The software requests/transfer felt unclear, especially for someone who doesn't know much about software. Our transfer happened too early because of the misunderstanding which resulted in hours of work to ensure everything got switched over. So I think a better explanation/breakdown of that would be helpful. There isn't a separate app for staff that shows all classes and attendees - Francois showed me a way to create a shortcut which was helpful but isn't the cleanest solution so I'm hoping there's an app for that in the future.
  • Learning the new software and becoming proficient. This however is always the reality of switching software. I wish that managing the bookings you did not need to further click I wish you could just in the calendar view check-in people as present or absent. But this is a small comment more than a con.
  • - as with any software, there were initially some bugs. However, Bsport’s team fixed them quickly and were super communicative

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BrandBot
Founded: 2015
United States
www.brandbot.com

Company Information

bsport
Founded: 2019
France
pro.bsport.io

Alternatives

Alternatives

WellnessLiving

WellnessLiving

WellnessLiving Systems

Categories

Club Management Supported
Content Marketing Supported
Email Marketing Supported
Fitness Supported
Pilates Studio Supported
SMS Marketing Supported
Yoga Studio Supported

Categories

Club Management Supported
Dance Studio Supported
Fitness Supported
Gymnastics Supported
Martial Arts Supported
Personal Trainer Supported
Pilates Studio Supported
Yoga Studio Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Not Supported
Point of Sale (POS) Not Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Class Management Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Not Supported
Class Scheduling Not Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Not Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Not Supported
Facility Scheduling Not Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Content Marketing Features

Audience Targeting Supported
Brand Management Supported
Campaign Management Supported
Categorization / Grouping Supported
Conversion Tracking Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Not Supported
Publish Scheduling Not Supported
SEO Management Not Supported
Social Media Management Not Supported
Video Management Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Not Supported
Email Automation Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Supported
Scheduling Supported
Student Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Supported
Nutrition Program Not Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Not Supported

Integrations

ActiveCampaign Not Supported
ClassPass Not Supported
Mariana Tek Supported
Mindbody Supported
Pike13 Supported
QuickBooks Cash Not Supported
Zoom Not Supported

Integrations

ActiveCampaign Supported
ClassPass Supported
Mariana Tek Not Supported
Mindbody Not Supported
Pike13 Not Supported
QuickBooks Cash Supported
Zoom Supported
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